Michael Stockdale
McLeansville,NC
Summary
Passionate professional with hands-on experience in classroom management and educational technology. Known for encouraging positive behavior and facilitating engaging group activities that promote learning and collaboration.
Overview
1
1
year of professional experience
Work History
Elementary School Volunteer
Broadway Elementary School
Sanford, North Carolina
08.2025 - Current
- Assisted teachers with classroom activities such as reading, writing, and math lessons.
- Assisted teachers with classroom activities and lesson preparations.
- Organized educational materials and resources for classroom use.
- Organized educational materials for students to use during class.
- Facilitated group activities to enhance teamwork and communication skills.
- Encouraged positive behavior among children through reinforcement and praise.
Service Desk Agent
Ellumen
Sanford , NC
08.2025 - Current
- Educated users on self-service tools and resources, improving user engagement and support efficiency.
- Maintained and updated knowledge base articles to ensure accurate solutions for common user queries.
- Coordinated with technical teams to escalate complex issues in a timely manner.
- Participated in team meetings to identify process improvements, contributing to operational updates and team collaboration.
Education
Bachelor of Arts - Arts
Central Carolina Community College
Sanford, NC10-2010
Bachelor in Elementary Education - Elementary Education
Campbell University
Buies Creek, NC08-2026
Skills
- Classroom management
- Curriculum development
- Educational technology
- Child engagement
- Team collaboration
- Communication skills
- Conflict resolution
- Community outreach
Timeline
Elementary School Volunteer
Broadway Elementary School
08.2025 - Current
Service Desk Agent
Ellumen
08.2025 - Current
Bachelor of Arts - Arts
Central Carolina Community College
Bachelor in Elementary Education - Elementary Education
Campbell University