Michael Stocker
Jacksonville,IL
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Circle K
08.2023 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Utility Worker
Village Of South Jacksonville
10.2022 - 05.2023
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Completed daily maintenance tasks in record time to maximize productivity.
- Collected and disposed of trash and debris.
- Trained other personnel in proper maintenance and repair of utility systems.
- Verified that all safety procedures were followed while working on utility systems.
- Performed routine, preventative maintenance of utility systems on water lines, valves and meters.
- Tested utility systems for leaks, breaks, or other irregularities.
- Performed regular monitoring of utility systems to confirm proper functioning.
Recruiter
United States Army
07.2014 - 10.2021
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Operated and maintained applicant tracking and candidate management systems.
- Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
Infantry Squad Leader
United States Army
06.2010 - 06.2014
- Supervised and led squad of 9 soldiers, setting high standard of efficiency, loyalty and integrity.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Maintained 100% accountability of assigned equipment worth more than $3,000,000.
- Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Executed reasoned and efficient decision-making to foster troop discipline and unity.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
Infantryman (11B)
United States Army
10.2006 - 06.2010
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Trained in use of tear gas, passive ordnance, and explosives.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Maintained secure communication systems to relay information to and from command teams.
Education
No Degree - Business Administration
Purdue Global
OnlineGED -
Lincoln Land Community College
Springfield, IL05.2004
Skills
- Operations Management
- Task Delegation
- Product and Service Knowledge
- Recruiting and Interviewing
- Employee Performance Evaluations
- Sales Reporting
- Pre-Employment Screening
- Talent Management
Accomplishments
Graduated from Army Seniors Leaders Course, Army Advanced Leaders Course, and Army Basic Leaders Course.
Maintained a 4.0 GPA.
Timeline
Assistant Manager
Circle K
08.2023 - 10.2023
Utility Worker
Village Of South Jacksonville
10.2022 - 05.2023
Recruiter
United States Army
07.2014 - 10.2021
Infantry Squad Leader
United States Army
06.2010 - 06.2014
Infantryman (11B)
United States Army
10.2006 - 06.2010
No Degree - Business Administration
Purdue Global
GED -
Lincoln Land Community College
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