Michael Stockton
Des Moines,IA
Summary
Detail-oriented manufacturing professional with proven expertise in leading production teams and optimizing processes. Adept at troubleshooting, quality control, and ensuring compliance with safety standards. Strong focus on collaboration, adaptability, and delivering results. Skilled in process improvement, and team leadership. Reliable and responsive to changing needs, and enhancing production workflows to support organizational goals.
Overview
25
25
years of professional experience
Work History
Lead Manufacturing Technician
Collins Aerospace Systems
West Des Moines, Iowa
03.2001 - 11.2025
- Led team in executing production schedules and workflow optimization.
- Supervised a team of 10 technicians, providing guidance and direction when needed.
- Trained new technicians on equipment operation and safety protocols.
- Implemented process improvement initiatives, enhancing production efficiency and minimizing waste.
- Identified opportunities for cost savings through improved process optimization techniques.
- Assisted in the development of new processes for increased efficiency and cost savings.
- Collaborated with engineering teams to improve product designs and processes.
- Collaborated with engineering teams on design changes or modifications.
- Conducted regular inspections to ensure compliance with quality standards.
- Implemented preventive maintenance routines for key machinery and tools.
- Resolved technical issues quickly, minimizing downtime during production runs.
- Investigated production issues to identify root causes, recommend corrective actions to restore operational flow.
- Created detailed reports on machine performance and downtime, facilitating informed decision-making for repairs.
- Adhered strictly to established safety guidelines while performing all duties related to manufacturing operations.
- Provided technical support to other technicians in the team, and other departments within the organization.
- Collaborated with team members to promptly accomplish tasks and meet deadlines.
- Participated in training sessions to stay updated on new manufacturing technologies and procedures.
Owner/Contractor
Self-employeed
Des Moines, IA
08.2010 - 01.2021
- Managed all operational aspects, including budgeting, forecasting, and resource allocation.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Installed drywall sheets efficiently, ensuring quality and precision on various project types.
- Effectively managed multiple concurrent projects while maintaining strict deadlines and high-quality standards.
- Installed drywall, siding and other structural components.
- Oversaw framing projects from blueprint interpretation to final construction phases.
- Managed client communications to clarify project requirements and address any concerns promptly.
- Installed residential doors, and windows ensuring accurate alignment and functionality.
- Finished basements and remolded bathrooms
- Installed various types of flooring, ensuring quality and durability.
- Applied finishing techniques to drywall surfaces ensuring smooth, even texture and optimal appearance.
- Painted surfaces using brushes, spray guns, and paint rollers.
Driver /Customer Service Cashier
Advanced Auto Parts
Des Moines, Iowa
08.2009 - 12.2019
- Delivered auto parts efficiently to various locations.
- Assisted customers with inquiries about product availability, ensuring accurate information and enhancing customer experience.
- Collaborated with warehouse teams to ensure timely order fulfillment.
- Loaded and unloaded delivery trucks with precision and care.
- Followed safety protocols for transportation and handling of materials.
- Managed delivery schedules to optimize time and resources effectively.
- Communicated effectively with team members and customers during deliveries.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
- Performed pre-trip inspection checks and reported problems to the manager.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Resolved customer inquiries and complaints promptly, improving satisfaction and retention.
- Processed customer transactions at the cash register efficiently, ensuring accurate handling of cash and customer service.
- Conducted regular audits to maintain optimal inventory levels and ordered stock.
- Organized daily banking activities including deposits, withdrawals, transfers, and check cashing.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Education
High School Diploma -
North High School
Des Moines, IA05-1989
Skills
- Equipment maintenance
- Employee training
- Effective communication
- Quality control
- Process optimization
- Technical troubleshooting
- Time management
- Team leadership
- Blueprint reading
- Construction techniques
- Measuring and leveling
- Window installation
- Worksite organization
- Power tool operation
- Multitasking and organization
- Drywall hanging
- Framing construction
- Painting and finishing
- Electrical installation
- Roofing installation
Timeline
Owner/Contractor
Self-employeed
08.2010 - 01.2021
Driver /Customer Service Cashier
Advanced Auto Parts
08.2009 - 12.2019
Lead Manufacturing Technician
Collins Aerospace Systems
03.2001 - 11.2025
High School Diploma -
North High School