Michael Stoll

• Monitored food temperatures to ensure safety and quality standards were met.
• Checked expiration dates on food products to ensure freshness.
• Greeted customers in a friendly manner and answered questions about menu items.
• Opened store daily and ensured all safety protocols were followed.
• Checked in delivery trucks, stocked shelves, and organized backroom inventory.
• Maintained cleanliness of the store by sweeping floors, cleaning windows, dusting shelves.
• Conducted orientations for new hires, introducing them to company policies and procedures.

• Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
• Cleaned food preparation areas, cooking surfaces, and utensils.
• Stocked and restocked kitchen supplies as needed.
• Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
• Performed basic knife skills such as dicing onions or slicing meats.
• Followed health and safety standards to ensure safe working environment for employees and customers alike.

• Greeted customers promptly and responded to questions.
• Processed customer payments quickly and returned exact change and receipts.
• Maintained work area and kept cash drawer organized.
• Welcomed customers, offering assistance to help find store items.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Assisted customers by providing information and resolving complaints.
• Built and maintained productive relationships with employees.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Checked personal identifications during alcohol and tobacco sales.

I started out as a Team Member in September 2021, was a shift lead around 6 months in, and ARM another 5 or so months after that.

• Took immediate responsibility for issues and found effective solutions for swift resolution.
• Calculated inventory and ordered appropriate supplies to meet expected demands.
• Interacted with customers to gauge responsiveness to hospitality and menus.
• Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
• Maintained entire look of restaurant, keeping it clean and inviting at all times.
• Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
• Assisted personnel with duties and tasks during high-volume periods.
• Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Coached staff on strategies to enhance performance and improve customer relations.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Oversaw food preparation, production and presentation according to quality standards.
• Delegated work to staff, setting priorities and goals.
• Trained other trainee managers both below and above my level
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• Collaborate with others to obtain products or other display items
• Store, pack, and maintain records of props and display items
• Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches
• Ring people up
• Collect donations
• Reshop(put things back on shelves when customers don't want them)
• Close store
• Sweep store
• Take Out Trash
• Fix T-Shirt display
• Confirm manager counts right amount of money
• Engaged customers in friendly, professional dialogue to determine needs.

• Attach name plates and mark identifying information on parts
• Take Inventory
• Deliver tools and production pieces to coworkers
• Lifting heavy equipment over my head and getting heavy things down with a ladder
• Clean Stock Room and rearrange it
• Open large packages with a crowbar
• Unloading and organizing trucks