Michael Stone
Houston
Summary
Seasoned professional with a proven track record at Aerotek/Allegis Group, excelling in organizational skills and problem-solving. Successfully initiated a national training team that enhanced operational efficiency while demonstrating professionalism. Expertise in Microsoft Office Suite complements strong communication abilities and meticulous attention to detail, driving the achievement of company goals. Committed to fostering collaborative environments that promote growth and innovation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Buffalo Wild Wings
04.2015 - Current
- Fixed problems with printers both ticket printers and office printers
- Set up server racks for two locations
- Helped fix small technical issues until I needed admin privledges to move forward
- Trained new staff in kitchen operations, procedures and food prep standards.
- Maintained accurate inventory of all food items, supplies and equipment to ensure efficient operations.
- Ensured compliance with local health department regulations regarding safe food preparation and storage practices.
- Demonstrated excellent organizational skills in managing the daily operations of a busy kitchen environment.
- Supervised and coordinated kitchen staff to maintain productivity and efficiency.
- Developed and implemented training programs for kitchen staff, emphasizing proper food handling techniques, customer service and safety protocols that was not being done before for the whole Franchise operation.
Senior Front Office Administrator
Aerotek / Allegis Group
02.2021 - 08.2024
- Starter a National Training Team with a small group of my peers.
- Greeted visitors upon arrival in a professional manner offering assistance when needed.
- Provided support with onboarding new employees by orienting them to company policies and procedures.
- Coordinated travel arrangements for staff members including airfare, hotel reservations and car rentals.
- Demonstrated proficiency in Microsoft Office Suite, including Word, Excel and Outlook.
- Performed general administrative tasks such as data entry, filing documents and preparing reports.
- Educated employees on proper use of organization's products and systems.
- Conducted one-on-one coaching sessions with employees to develop their skills and knowledge.
- Installed new office Computers and peripherals for all new tech equipment.
Construction Supervisor
Riverhouse Enterprise
01.2012 - 01.2015
- Ensured efficient use of resources including labor, materials, equipment and subcontractors.
- Reviewed blueprints, schematics and other technical documents prior to beginning construction work.
- Resolved customer complaints in a professional manner by providing prompt solutions.
- Mentored junior staff members in order to build their knowledge base and improve their overall performance.
- Helped build and set up all computers and printers and back office systems for tracking sales and costs
Education
Bachelor of Science (B.S.) - Network Security
Houston Community College
Houston11.2028
High School Diploma - undefined
Stafford Senior Highschool
Stafford, Virginia06.2012
Skills
- Excellent Communication
- Organizational Skills
- Attention to Detail
- Professionalism
- Multitasking Abilities
- Problem Solving
- Training and development background
- Budget control
- Process improvements
Accomplishments
FOA Employee of the year 2022-2023.
Brought sales in two stores up by over 40% making changes to processes and upgrading back office tech.
Went from cook to Assistant General Manager faster then anyone else in the company.
Started a National Training team on all onboarding aspects for Aerotek / Allegis group.
Certification
Net +
Sec +
Servsafe / Alcohol and Food
AWARDS
Front Support Group Member of the year 2021-2023
Timeline
Senior Front Office Administrator
Aerotek / Allegis Group
02.2021 - 08.2024
Assistant General Manager
Buffalo Wild Wings
04.2015 - Current
Construction Supervisor
Riverhouse Enterprise
01.2012 - 01.2015
High School Diploma - undefined
Stafford Senior Highschool
Bachelor of Science (B.S.) - Network Security
Houston Community College