Michael Stone
Grayslake,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Store Manager
Vitamin Shoppe
Vernon Hills / Schaumburg, Illinois
05.2022 - Current
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Updated and maintained store signage and displays.
- Monitored employee performance and identified performance gaps for corrective action.
Assistant Manager
Vitamin Shoppe
Lake Zurich, Illinois
08.2018 - 04.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Collaborated with management on developing strategic plans for achieving business goals.
Physical Therapist Technician
Illinois Bone and Joint Institute
Libertyville, Illinois
01.2018 - 07.2018
- Instructed patients on proper hygiene, nutrition, exercise, lifestyle changes, and ergonomic factors in daily activities.
- Provided therapeutic modalities such as ultrasound, electrical stimulation and hot and cold packs according to therapist protocols.
- Cleaned medical equipment after each use following established procedures for sterilization or disinfection.
- Assisted physical therapists with treatments by preparing equipment and helping patients move to different positions during exercises.
- Measured range of motion using goniometer or inclinometer before and after therapy sessions to document progress over time.
Sales Associate
Vitamin Shoppe
Lake Zurich, IL
11.2017 - 07.2018
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
Education
Associate of Arts - Business Administration
College of Lake County
Grayslake, IL12-2024
Skills
- Planning
- Collaboration
- Training & Development
- Problem Resolution
- Task Prioritization
- Calm Under Pressure
Timeline
Store Manager
Vitamin Shoppe
05.2022 - Current
Assistant Manager
Vitamin Shoppe
08.2018 - 04.2022
Physical Therapist Technician
Illinois Bone and Joint Institute
01.2018 - 07.2018
Sales Associate
Vitamin Shoppe
11.2017 - 07.2018
Associate of Arts - Business Administration
College of Lake County