Michael Storms
Mickleton,NJ
Summary
Seasoned Director of Operations with over 26 years of experience in the Laboratory Industry. Holds a strong background in managing complex projects and driving operational excellence. Known for collaborative approach and commitment to delivering high-quality results. Dependable and adaptable, consistently meeting changing demands of business. Proven skills in strategic planning and team leadership.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Director of Operations
SFX Installation, Inc.
01.2014 - Current
- Monitor company revenue margins and conducting budget reviews to maximize profits
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Oversaw day-to-day production activities in accordance with business objectives.
MANAGER and Certified CAD DRAFTSMAN
Scientifix, LLC
01.2008 - 01.2014
- Oversees the daily operations of the installation department
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
PROJECT MANAGER and Certified CAD DRAFTSMAN
Stewart Technical Sales
01.2006 - 01.2008
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Managed projects from procurement to commission.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Planned, designed, and scheduled phases for large projects.
SALESMAN and Certified CAD DRAFTSMAN
DMC Corp
01.2003 - 01.2006
- Sold and managed laboratory construction projects
- Installed all laboratory furniture and equipment.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Negotiated prices, terms of sales and service agreements.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
INSTALLATION MANAGER
E&R Contracting
01.1998 - 01.2003
- Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
- Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
- Streamlined installation processes for increased productivity and reduced project timelines.
- Implemented safety protocols for all installation projects, reducing workplace accidents and injuries.
- Developed strong relationships with clients, resulting in repeat business and referrals.
Education
Computer Aided Drafting - Drafting
Camden County Technical School
Sicklerville, NJ2003
Associates degree - Business Management
Gloucester County College
Sewell, NJ2001
Skills
- Strategic planning and execution
- Operational Efficiency
- Business Management
- Cost Control
- Schedule oversight
- Decision-Making
- Customer Relations
- Effective leader
- Relationship Building
- Schedule Management
- Purchasing and planning
- Direct Sales
Certification
- Certified Mechanical Draftsman, ADDA - 2003-current
- Certified Personal Trainer, ISSA - 2023-current
- Certified Welder, Elite Welder Training - 2017-current
Timeline
Director of Operations
SFX Installation, Inc.
01.2014 - Current
MANAGER and Certified CAD DRAFTSMAN
Scientifix, LLC
01.2008 - 01.2014
PROJECT MANAGER and Certified CAD DRAFTSMAN
Stewart Technical Sales
01.2006 - 01.2008
SALESMAN and Certified CAD DRAFTSMAN
DMC Corp
01.2003 - 01.2006
INSTALLATION MANAGER
E&R Contracting
01.1998 - 01.2003
- Certified Mechanical Draftsman, ADDA - 2003-current
- Certified Personal Trainer, ISSA - 2023-current
- Certified Welder, Elite Welder Training - 2017-current
Computer Aided Drafting - Drafting
Camden County Technical School
Associates degree - Business Management
Gloucester County College
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