Professional with extensive experience in logistics coordination and inventory management, overseeing warehouse operations to ensure efficient workflow and timely task completion. Demonstrated ability to resolve shipment disputes and provide technical support for automated tracking systems, contributing to improved operational efficiency. Developed and implemented inventory control systems that enhanced accuracy in stock levels and delivery times, while maintaining detailed records of shipments. Proven track record in training staff on best practices and optimizing processes to reduce costs and improve productivity.
Overview
12
12
years of professional experience
Work History
Shipping and Receiving Manager
Island Lighting and Power Systems
Norfolk , MA
12.2021 - 01.2025
Supervised a team of warehouse workers to ensure efficient workflow and timely completion of tasks.
Organized storage areas within the warehouse for easy access to products when needed.
Resolved any issues or disputes related to shipments promptly and professionally.
Provided technical support as needed for automated tracking systems used by the department.
Coordinated with carriers to ensure timely delivery of goods.
Performed regular audits on inventory levels to ensure accuracy of records.
Assisted in resolving any customer complaints regarding lost or damaged goods during transit.
Developed inventory control systems to track stock levels, delivery times and transport costs.
Ensured that all customer orders were processed correctly and shipped on time.
Created reports detailing daily shipments, arrivals and discrepancies in order fulfillment.
Maintained detailed records of shipments including weight, cost, method of shipment.
Conducted periodic reviews of existing procedures in place to suggest modifications where necessary.
Communicated regularly with other departments such as sales, marketing and operations regarding supply chain updates.
Updated relevant databases with information concerning orders received or shipped out each day.
Implemented strategies for improving efficiency throughout the shipping process.
Coordinated the scheduling of deliveries with customers and vendors.
Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
Trained new staff members in proper packing techniques for fragile items.
Shipping and Receiving Clerk /Shipping and Receiving Clerk /Warehouse Forklift Driver at Crown Staffing SolutionsShipping and Receiving Clerk /Shipping and Receiving Clerk /Warehouse Forklift Driver at Crown Staffing Solutions