Michael Strong

• Operated machining equipment safely with team of operators.
• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
• Complied with company and OSHA safety rules and regulations.
• Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Improved marketing to attract new customers and promote business.

Management of cemetery employees..

Provided customer services.

Invoice management of funds.

Worked with local funeral service providers.