Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Michael Strong

Tallahassee

Summary

Dynamic Kitchen Assistant Manager at Huey Magoos Chicken, skilled in food safety compliance and problem-solving. Enhanced customer satisfaction through consistent food quality and effective inventory management, reducing waste significantly. Proven ability to train and motivate staff, fostering a collaborative team environment while adhering to strict health regulations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Kitchen Assistant Manager

Huey Magoos Chicken
10.2024 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Maintained a safe and sanitary work environment, adhering to strict health and safety guidelines.
  • Reduced food waste by implementing effective inventory management practices and portion control techniques.
  • Handled customer concerns efficiently, resolving issues promptly to maintain high levels of satisfaction.
  • Monitored food quality throughout meal preparation process from ingredient selection through plating.
  • Enhanced customer satisfaction through ensuring consistent food quality and presentation.
  • Ensured compliance with all local regulations related to food handling, storage, and preparation procedures.
  • Optimized employee scheduling based on anticipated business levels to ensure adequate staffing during peak hours.
  • Assisted in managing daily operations, ensuring timely preparation of meals during peak hours.
  • Collaborated with front-of-house staff to address service bottlenecks, enhancing overall dining experience for guests.
  • Trained new kitchen staff members, fostering a positive team culture and improving overall productivity.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.

Delivery Driver

Red Hills Small Farm Alliance
11.2020 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Cook

Big Randy's
10.2023 - 09.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cook Manager

Waterworks
02.2016 - 12.2020
  • Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
  • Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
  • Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
  • Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.

Education

High School Diploma -

Lemon Bay High
Englewood, FL
07-1999

Skills

  • Sanitation standards
  • Health and safety regulations
  • Food presentation
  • Food safety compliance
  • Problem-solving
  • Attention to detail
  • Verbal and written communication
  • Food safety
  • Food production management

Accomplishments

    Creating a fun and safe work environment while maintaining high quality at a rapid pace.

Certification

food handling safety

Languages

English

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy cooking for friends and family gatherings
  • Outdoor Recreation
  • Kayaking
  • Gardening

Timeline

Kitchen Assistant Manager

Huey Magoos Chicken
10.2024 - Current

Cook

Big Randy's
10.2023 - 09.2024

Delivery Driver

Red Hills Small Farm Alliance
11.2020 - Current

Cook Manager

Waterworks
02.2016 - 12.2020

High School Diploma -

Lemon Bay High

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