Michael Struble
Knoxville,TN
Summary
Resourceful Road Supervisor known for high productivity and efficient task completion. Skilled in route planning, safety compliance, and team leadership. Excel at communication, problem-solving, and adaptability to ensure smooth operations and team cohesion. Committed to maintaining safety standards and improving operational processes.
Overview
17
17
years of professional experience
Work History
Road Supervisor / Operations Leadership
Transdev
Knoxville, TN
03.2024 - Current
- Serve as the acting AGM during periods of absence, travel, or vacancy, ensuring seamless daily operations.
- Oversee payroll processing, including timecard review, corrections, approvals, and coordination with payroll to ensure accurate and timely submissions.
- Manage event and charter operations, including staffing, scheduling, route adjustments, and real-time communication with supervisors and drivers.
- Ensure all charter and special event work is posted, assigned, and properly documented.
- Provide higher-level operational decision-making, including staffing coverage, service adjustments, and communication coordination between dispatch, road supervisors, and maintenance.
- Provided regular counseling to team members.
- Lead on the spot accident investigations ensuring detailed documentation.
- Teach driver training and safety courses; train new drivers, and retrain drivers involved in accidents.
- Observe drivers on the road, correct safety problems at the scene, while documenting violations.
- Assist the Safety Manager with DOT/FTA compliance, drug testing, and recordkeeping.
- Drive routes periodically.
- Resolve conflicts between workers in an effective manner.
- Assist in the selection process for new personnel; conduct interviews, and evaluate applicants qualifications.
- Enforce strict safety rules and regulations to protect workers, and minimize company liability.
Transit Bus Operator
Transdev
Knoxville, TN
07.2023 - 03.2024
- Conducted precise operations by following designated routes and schedules impeccably.
- Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
- Provided outstanding support to passengers during boarding, transit, and disembarkation processes.
- Conducted thorough pre-trip and post-trip inspections to ensure vehicle safety.
- Enforced passenger rules and regulations while providing courteous service.
- Drove specified routes in compliance with traffic regulations and time schedules.
- Utilized lifts and ramps to help handicapped passengers board shuttles.
- Assisted customers in locating information about destinations or connecting routes.
- Maintained safe driving habits to protect property and general public on roadways.
- Consistently upheld standards for protocol adherence across all operational activities.
Behavioral Health Technician
Tennessee Valley Recovery
Knoxville, TN
03.2022 - 09.2023
- Offered direct care to clients and patients under the guidance of licensed healthcare professionals.
- Supported execution of treatment strategies formulated by behavioral health experts.
- Monitored therapeutic outcomes through consistent observation.
- Utilized effective methods for crisis intervention and de-escalation during critical situations.
- Facilitated daily tasks including personal care, meal preparation, and recreational engagement.
- Coordinated with treatment staff to design and execute therapeutic activities.
- Recorded alterations in client condition for appropriate healthcare team review.
- Ensured safety and support within client environment.
- Facilitated client and family understanding of treatment processes, medication usage, and coping mechanisms.
- Maintained strict client confidentiality in compliance with ethical and legal standards.
- Led individual and group therapy supporting prescribed procedures.
- Issued medications from clinic dispensary and kept records using specified procedures.
FOH Manager
Clean Eatz
Nashville, TN
03.2020 - 03.2022
- Directed operations of front of house team.
- Trained and guided staff to provide welcoming and efficient customer experience.
- Addressed customer issues with efficiency and professionalism.
- Ensured adherence to sanitation protocols in maintaining organized dining spaces.
- Enhanced operational efficiency by fostering teamwork among kitchen personnel.
- Streamlined procurement processes for necessary supplies.
- Oversaw workforce schedules to maintain optimal staffing.
- Trained and developed front-of-house staff in customer service, menu knowledge, and sales strategies.
- Oversaw financial operations, including cash handling and billing.
- Enforced operational protocols and guidelines to ensure consistent quality of service.
- Developed and maintained relationships with vendors and suppliers for front of house needs.
Event Coordinator/Food Truck Manager
The Grilled Cheeserie
Nashville, TN
09.2016 - 01.2020
- Oversaw and synchronized food truck daily operations, covering scheduling, staffing, and logistics.
- Maintained food truck equipment to ensure efficient operation.
- Oversaw supply chain operations, ensuring stocked ingredients.
- Designed and refreshed menus tailored to evolving customer tastes.
- Monitored consistency in food preparation while ensuring compliance with safety regulations.
- Oversaw financial operations including cash handling, sales tracking, and expense monitoring.
- Cultivated strong connections with suppliers, vendors, and event organizers.
- Coordinated with event planners for successful integration of food trucks at festivals.
- Negotiated contracts and permits for food truck event participation.
- Coordinated event logistics, managing parking arrangements and operational setup.
- Coordinated training of staff to ensure a smooth operational flow.
- Monitored customer feedback to identify areas needing improvement.
- Selected catering services for different types of events, balancing cost, menu and term options against client demands.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Liaised with clients to understand their vision and requirements, customizing events to meet their specific needs.
- Managed event budgets, ensuring all events were delivered within financial constraints.
- Conducted pre-event site visits, assessing venue suitability and identifying potential logistical challenges.
Project Manager
The Urban Juicer
Nashville, TN
08.2013 - 07.2016
- Successfully opened and managed two brick and mortar stores and a food truck, driving business expansion and brand growth
- Conducted extensive market research to identify potential locations for new store openings and food truck operations, considering target demographics and market demand
- Negotiated leases, contracts, and permits for store locations and food truck participation in events, ensuring favorable terms and legal compliance
- Collaborated with architects, contractors, and designers to oversee store layout and design, ensuring alignment with the restaurant's brand and optimizing customer experience
- Led the hiring and training process for store staff and food truck team members
- Developed and implemented standard operating procedures (SOPs) for store operations and food truck activities, ensuring consistency and efficiency in service delivery
- Coordinated with various departments, including operations, marketing, and finance, to ensure smooth cross-functional collaboration during the expansion process
- Oversaw project timelines, budgets, and resources for store openings and food truck operations, ensuring successful and cost-effective execution
- Implemented marketing strategies and promotional campaigns to drive foot traffic and increase brand awareness for new stores and the food truck
- Monitored and evaluated store and food truck performance, analyzing sales data, customer feedback, and operational metrics to identify areas for improvement
- Maintained compliance with relevant health and safety regulations, ensuring a clean and safe environment for customers and staff
- Acted as a liaison between the store locations, food truck operations, and the restaurant's executive team, providing regular updates and reports on expansion progress and performance
Retail Sales Associate
Music and Arts
Charleston, SC
05.2009 - 06.2013
- Provided customer support through friendly and helpful interactions.
- Provided insights into products based on an understanding of customer needs.
- Supported customers by providing information on instrument selection, rental possibilities, purchases, and accessories.
- Provided demonstrations of musical instruments and equipment for shoppers.
- Handled sales processes efficiently via the store's POS system.
- Resolved customers' issues efficiently while managing their inquiries and concerns.
- Enhanced visual appeal of store through strategic display arrangements.
- Monitored latest product updates, market developments, and promotional activities.
- Collaborated with store team to drive sales targets.
- Engaged in ongoing training to advance sales techniques.
- Supported effective coordination of receiving and stocking operations.
- Ensured cleanliness and safety through strict compliance with store regulations.
Education
High School -
James Island High School
Charleston, SC01.2009
Some College (No Degree) - Marine Biology
College Of Charleston
Charleston, SCSkills
- CAD/AVL Technology
- Driver training
- Payroll processing
- MOBI and ADP systems
- Route optimization
- Accident investigation
- Conflict resolution
- Performance evaluation
- Equipment troubleshooting
- Event planning
- Staff management
Personal Information
Date of Birth: 09/21/90
Timeline
Road Supervisor / Operations Leadership
Transdev
03.2024 - Current
Transit Bus Operator
Transdev
07.2023 - 03.2024
Behavioral Health Technician
Tennessee Valley Recovery
03.2022 - 09.2023
FOH Manager
Clean Eatz
03.2020 - 03.2022
Event Coordinator/Food Truck Manager
The Grilled Cheeserie
09.2016 - 01.2020
Project Manager
The Urban Juicer
08.2013 - 07.2016
Retail Sales Associate
Music and Arts
05.2009 - 06.2013
High School -
James Island High School
Some College (No Degree) - Marine Biology
College Of Charleston