Michael Stumbaugh
Hot Springs,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sub Contractor
AAA Construction And Restoration Services
2023.09 - Current
- Implemented quality control measures, consistently delivering high-quality results within deadlines.
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
- Worked closely with homeowners to ascertain specifics of project.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Reviewed project specifications and requirements, developing comprehensive plans for execution and delivery.
Pest Control Technician
Advanced Pest Control
2017.01 - 2022.08
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
- Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Enhanced team efficiency by collaborating with colleagues to develop new strategies for tackling challenging pest situations.
- Conducted regular safety training sessions for staff, promoting adherence to industry regulations and best practices.
- Ensured optimal equipment functionality through routine maintenance checks and prompt repairs when needed.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Expanded knowledge of industry trends and innovations by attending annual conferences and completing continuing education courses regularly.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Utilized computer software to manage customer information and service scheduling.
Education
GED -
Hot Springs
1994
Skills
- Quality Control
- Issue Resolution
- Active Listening
- Professionalism
- Effective Communication
- Problem-Solving
- Multitasking Abilities
- Self Motivation
- Organizational Skills
Certification
- [Area of certification] Training - [Timeframe]
- Licensed [Job Title] - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Sub Contractor
AAA Construction And Restoration Services
2023.09 - Current
Pest Control Technician
Advanced Pest Control
2017.01 - 2022.08
GED -
Hot Springs
- [Area of certification] Training - [Timeframe]
- Licensed [Job Title] - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
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