
Organized Assistant General Manager knowledgeable in recruiting staff and handling customer complaints. Creates and implements effective marketing and promotional campaigns to exceed company expectations. Oversees employee performance and tracks weekly progress to achieve defined objectives.
-Led team of 50+ team members.
-Consistently met or exceeded food cost expectations.
-Manager training store.
-Ecosure consistently above 93 (100% one occasion)
-Developed 5 team members to management roles.
-Manager of the quarter on a few occasions.
-Top 3 store consistently in the market.
-Ensuring superior food and service for our guests.
-Scheduling,Hiring,Training and people development,
-All ordering for entire restaurant.
-Full inventory counts, Weekly,Bi monthly, Monthly.
-P/L analysis
-Budgets/declining budgets
-Managed both BOH/FOH staff
-4M+
-6m+ Annual Sales
-Oversee restaurant operations and ensure a smooth flow.
-Maintain a positive restaurant culture.
-Create work schedules that align with restaurants needs.
-Train new employees to help meet the restaurants expectations.
-Interact with diners and build positive rapport within the community.
- Assist with LBW orders and tastings of new wines, liquors, and beer to add to existing menu.
-Kitchen Manager to FOH manager(2003) to Managing Partner (2005)
-4M+annual sales.
-Developed both FOH and BOH and kitchen managers.
-Responsible for all monthly budgets, managers schedules.
-Responsible for the restaurant P&L, all financial decisions and aspects of the restaurant.
-Developed 8 total key managers and assistant managers and kitchen managers.
-Maintained a 40% turnover rate for the entire restaurant.
-Increased restaurant sales from3.2 million to 4 million in two years.