- Music
- Graphic Design
- Drawing and Painting
- Photography
- Several Types of Motor Racing
- Traveling
Michael Sup
Greeley,CO
Summary
Dynamic and solution-oriented creative designer with extensive professional knowledge across diverse fields. Demonstrates strong self-motivation and reliability, complemented by exceptional customer service skills. Proven ability to adapt quickly and contribute effectively to team dynamics, driving company objectives and client satisfaction.
Overview
29
29
years of professional experience
1
1
Certification
Work History
IT Network Analyst/Senior Adobe Campaign Administrator
Mercola Consulting Services
2019.01 - 2025.07
- Create and dispatch daily newsletter emails to client subscribers utilizing Adobe Campaign Classic workflow and custom built templates
- Working with multiple departments to create promotional content and successfully deliver to customers.
- Participate in several projects relating to improving and simplifying daily processes within Adobe Campaign classic and network environment.
- Assist clients with issues regarding failed email newsletter deliveries.
- Troubleshoot and determine issues related to failed email deliveries traveling from server to client.
Security Threat Analyst
IBM
2015.12 - 2018.12
- Conducted data analysis addressing client based network security threats, meeting client expectations and exceeding company production standards.
- Contributed to various projects and effectively improved internal data analytics processes.
- Demonstrated the ability to reach high company production standards despite interruptions and competing demands.
- Provided client support through company partnership with Akamai Technologies.
- Implemented client firewall change requests via internal ticketing software.
Security Ops Desk Analyst
IBM
2015.04 - 2015.12
- Provided tier 1 level security support to clients via internal phone and instant messaging, and software applications.
- Delivered an exceptional level of customer service.
- Ability to clearly communicate using proper business grammar.
- Provided customers with solutions and options while maintaining corporate policies.
Color Artist and Photo Restorer
Colorpillar
1997.01 - 1998.03
- Utilized Adobe photoshop for coloring comic book covers and pages provided by various clients such as Acclaim and London Knight Studios.
- Also used Adobe Photoshop for custom photo restoration for various customers.
- Restored a few Classics Illustrated comic books for reprint using Adobe Photoshop and Illustrator.
Education
Certificate - Online Adobe Creative Cloud Training Courses
Bring Your Own Laptop - BYOL
09.2025
Associate of Applied Science - Visual Communications
The Art Institute of Colorado
Denver, CO01.1996
Skills
- Proficient in Adobe Illustrator
- Proficient in Adobe Photoshop
- High-level artistic expression
- Understanding of marketing principles
- Detail-oriented professional
- Application of color schemes
- Exhibit strong originality
- Collaboration tools proficiency
- Effective interpersonal communication
- Marketing Concepts Knowledge
- Leadership skills
- Demonstrate strong work ethic
Certification
- September 2025 - Adobe Illustrator Creative Cloud - Essentials Training Course Certificate - https://bringyourownlaptop.com/cert/TdjJRSspNre70htayg6D7
- August 2025 - Adobe Photoshop Creative Cloud - Essentials Training Course Certificate - https://bringyourownlaptop.com/cert/8X9B6zMtwX6L1xOtCKlG4
- October 2015 - Certified Support Professional I (CSP-I) Technology Services Industry Association
Interests
Hobbies and Interests
Graphic Arts, Fine Arts, Auto Racing, Science Fiction, Astronomy, Traveling
Timeline
IT Network Analyst/Senior Adobe Campaign Administrator
Mercola Consulting Services
2019.01 - 2025.07
Security Threat Analyst
IBM
2015.12 - 2018.12
Security Ops Desk Analyst
IBM
2015.04 - 2015.12
Color Artist and Photo Restorer
Colorpillar
1997.01 - 1998.03
Associate of Applied Science - Visual Communications
The Art Institute of Colorado
Certificate - Online Adobe Creative Cloud Training Courses
Bring Your Own Laptop - BYOL