Michael Suter
Saint Petersburg
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
13
13
years of professional experience
Work History
Real Estate Agent/Disposition Manager
SWF Ventures
08.2021 - 03.2024
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
Sales Associate
Elite Insurance Partners
03.2021 - 08.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Lead Taproom Attendant
Big Storm Brewery
04.2016 - 03.2021
- Enhanced customer satisfaction by providing efficient and courteous service.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Adhered strictly to all safety protocols set forth by both the company and regulatory agencies.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
General Manager
Pound Bar And Grill
01.2012 - 06.2015
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
General Manager
Jimmy's Crows Nest
07.2015 - 03.2016
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Analyzed market trends and competitor activities to create competitive advantages.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
No Degree - Finance
Western Michigan University
Kalamazoo, MIHigh School Diploma -
Clawson High School
Clawson, MISkills
- Order Processing
- Product Sales
- Contract Preparation
- Business Development
- Inventory Control
- Sales Development
- Upselling
- Problem-solving skills
- Time Management
- Goal-Oriented
- Building rapport
- Multitasking
Timeline
Real Estate Agent/Disposition Manager
SWF Ventures
08.2021 - 03.2024
Sales Associate
Elite Insurance Partners
03.2021 - 08.2024
Lead Taproom Attendant
Big Storm Brewery
04.2016 - 03.2021
General Manager
Jimmy's Crows Nest
07.2015 - 03.2016
General Manager
Pound Bar And Grill
01.2012 - 06.2015
No Degree - Finance
Western Michigan University
High School Diploma -
Clawson High School
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