MICHAEL SUTTON
Desert Hot Springs
Summary
Results-driven Business Unit Manager known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless collaboration and innovative solutions in fast-paced environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Business Unit Manager
InQbrands Inc.
Ontario
12.2025 - Current
- Managed product development processes from concept to market launch, ensuring alignment with market demands.
- Developed and implemented strategies to drive business unit performance.
- Oversaw daily operations of business unit, setting clear expectations for productivity targets and deadlines to meet organizational goals.
- Oversaw budget planning and resource allocation for multiple projects.
- Managed the budgeting process for the business unit, including forecasting and resource allocation.
- Developed and implemented operational policies that streamlined workflows and improved team efficiency.
- Led cross-functional teams to align business strategies and objectives.
- Analyzed market trends to inform strategic decision-making and positioning.
- Fostered relationships with key stakeholders to drive collaboration and support.
- Conducted regular team meetings to ensure objectives were met on time.
- Collaborated with various departments such as marketing, sales, finance, logistics in order to coordinate successful project launches within the organization.
- Participated in industry trade shows or networking events in order promote awareness of our brand among potential customers.
Assistant Store Manager
4 WHEEL PARTS
Temecula
04.2021 - 11.2025
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assists Store Manager with daily store management and employee supervision responsibilities.
- Coordinated daily store operations and staff scheduling to ensure smooth functioning.
- Assists Store Manager with facilitating training for all new hires and provides continual training for existing employees.
- Trained new employees on customer service and product knowledge.
- Assists customers with product inquiries and sales.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Sells additional products through suggestive selling.
- Meets weekly sales and productivity objectives.
- Monitored sales performance and adjusted strategies accordingly.
- Collaborated with sales team to achieve store goals and targets.
- Implemented visual merchandising strategies to enhance product displays.
- Studied product line details to enhance customer service.
- Attended product training sessions to enhance product knowledge and sales techniques.
- Assists in inventory control.
- Oversaw inventory management and organized stockroom for efficiency.
- Ensured all 4 Wheel Parts policies and procedures are followed.
- Oversaw daily cash handling procedures and reconciled discrepancies.
- Maintained a safe and clean shopping environment for customers.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
Project Manager
MONTEREY BUILDERS
Desert Hot Spring
01.2010 - 01.2021
- Developed comprehensive project plans detailing milestones and resource allocation to ensure project alignment.
- Managed inventory of building materials and supervised crews of 5-25 on job sites for custom built homes worth from $3 M to $10 M.
- Collaborated with homeowners, architects, interior designers, and landscape designers to enhance project outcomes and customer satisfaction.
- Coordinated with subcontractors to verify compliance with project specifications and maintain quality standards.
- Oversaw quality control processes to maintain construction standards.
- Met with home owners to determine their needs and to assure that their requirements were being met.
- Established connections with interior designers to expand client base.
- Designed and customized decorative metalwork to satisfy customer needs.
Sales Representative Channel Development National Sales
ALPINE ELECTRONICS OF AMERICA
Torrance
01.2015 - 05.2018
- Partnered with Channel Analysis Department to identify and develop B2B market opportunities and obstacles within new and used car dealerships.
- Applied understanding of sales, marketing, and product strategies to create custom-tailored strategies and tactics for individual dealerships.
- Played a critical role in formulating future marketing, sales, and product strategies in collaboration with Product and Marketing Planning Departments.
- Delivered high-level customer service while researching and identifying mid-term channel partners.
- Conducted product demonstrations to showcase features and benefits to potential buyers.
- Assisted in training new sales staff on company products and sales techniques.
- Utilized CRM systems to track customer interactions and manage leads efficiently.
- Worked in Torrance, CA, supporting dealership operations.
Regional Sales Manager
FUTURA TEXTILES
Las Vegas
01.2014 - 01.2015
- Coordinated marketing and sales efforts to drive product development and market introduction.
- Sold products across the West Coast region to expand market reach.
- Developed sales strategies for regional markets to enhance product visibility.
- Trained and mentored sales team to improve performance and engagement.
- Enhanced customer service standards, resulting in increased sales and improved customer retention.
- Conducted market analysis to identify emerging trends and customer needs.
- Built strong relationships with key clients to enhance loyalty and strengthen partnerships.
- Las Vegas, NV
Account Executive/Customer Service
SCAT ENTERPRISES
Redondo Beach
01.2009 - 01.2010
- Provided technical assistance and sales support to domestic and international clients.
- Collaborated with car and boat engine builders to streamline product ordering process.
- Acted as subject matter expert for classic car upholstery.
- Found sources for upholstery for aftermarket car restoration.
- Company reproduced new seats for classic cars according to original car seat specifications.
- Executed sales transactions with new car dealerships, facilitating acquisition of speed equipment.
- Redondo Beach, CA
Owner/Manager
LINE-X OF LONG BEACH
Long Beach
01.2006 - 01.2009
- Managed daily operations of truck accessory installation and customization.
- Oversaw budgeting and financial management.
- Managed inventory and supply chain logistics to ensure timely product sourcing.
- Cultivated customer relationships to improve service quality and increase satisfaction.
- Trained staff on safety protocols and equipment handling procedures.
- Coordinated scheduling for installation jobs to optimize workflow efficiency.
- Resolved customer inquiries and complaints promptly to ensure positive experiences.
- Collaborated with vendors to maintain high-quality product standards and availability.
Account Executive, Sales
CGPC AMERICA
City of Industry
01.1998 - 01.2006
- Spearheaded successful product launches, resulting in added revenue of more than $3M in just twelve months’ timeframe.
- Sold upholstery and vinyl to the car, boat and hospitality industries for all of the West Coast.
- Developed tailored proposals to meet client requirements and enhance satisfaction.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Analyzed market trends to identify opportunities for account growth and expansion.
- Coordinated with internal teams to ensure timely delivery of services and products.
- Maintained accurate sales activity records using CRM software to support informed decision-making.
- Generated weekly reports on sales performance against targets for upper management review.
- Managed inventory control for 4 warehouses throughout the United States with an inventory of $5 M.
- City of Industry, CA
Education
Some College (No Degree) - Business Administration
Penn Foster College
Scottsdale, AZSkills
- Budget management
- Sales strategy
- Market analysis
- Market research
- Product development
- Operations management
- Resource allocation
- Cross-functional collaboration
- Project planning
- Business analysis
- Policy implementation
- Performance indicators
- Performance evaluation
- Team leadership
- Team coordination
- Staff development
- Effective communication
- Negotiation
- Decision-making
- Problem solving
- Multitasking
- Documentation and reporting
- Business reporting
- Customer management
- Organizational development
- Marketing management
- Supply chain management
Certification
- Automotive Service Excellence (ASE) Licenses and Certificates.
- I-CAR – Certificates for the Collision Repair Industry.
Hobbies and Interests
- Automotive hobbies; build custom cars and trucks for S.E.M.A. and C.E.S. Few of the vehicles I have built and worked on have been in popular magazines and used for marketing purposes.
- Family activities, boating and home remodeling.
References
- Rob Kahn, CEO Futura Textiles, Las Vegas, NV, 626-664-7852, rkahn@futuratextiles.com
- Steve Brown, Senior Strategic Accounts Manager, Alpine Electronics of America, Torrance, CA, 310-783-7212, sbrown@alpine-usa.com
- Tony Sutton, VP of Fabric, Leisure Time Marketing, Huntington Beach, CA, 800-447-6825, tonys@ltm1.com
Timeline
Business Unit Manager
InQbrands Inc.
12.2025 - Current
Assistant Store Manager
4 WHEEL PARTS
04.2021 - 11.2025
Sales Representative Channel Development National Sales
ALPINE ELECTRONICS OF AMERICA
01.2015 - 05.2018
Regional Sales Manager
FUTURA TEXTILES
01.2014 - 01.2015
Project Manager
MONTEREY BUILDERS
01.2010 - 01.2021
Account Executive/Customer Service
SCAT ENTERPRISES
01.2009 - 01.2010
Owner/Manager
LINE-X OF LONG BEACH
01.2006 - 01.2009
Account Executive, Sales
CGPC AMERICA
01.1998 - 01.2006
Some College (No Degree) - Business Administration
Penn Foster College