Comprehensive high-end Casino/Resort executive with a comprehensive operations/ marketing/player development background with properties that have annual revenues more than $500MM. Tribal, regional, and national property experience. Well versed in promotions, special events, internal slot merchandising, club operations, player development, database management, and guest value analysis. Full design, facilitation and implementation of the annual budget and marketing plan directly reporting to the BOD. Operations experience include: Multi Property oversight, Hotel Food & Beverage, Property Operations, Retail Shops, Entertainment venues and all related support departments; Human Resources, Information Systems, Security Surveillance, and Finance. Developed successful mentorship and training programs for Marketing and PD team. Prepared Operational & Capital Budgets overseeing the accountability of all business units Forecast & Variance Reports by player value segmentations using various BI tools. Introduced guest service initiative with proven success in property on-line ranking. Developed and implemented a successful acquisition and guest recovery programs. Developed personalized VIP events to drive incremental trips and player spend. Four Diamond Property Experience in Local, Regional, and National markets Directed Player Development, Entertainment, Advertising, Direct Mail and social media Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.