Michael Swartz
Bronxville,NY
Summary
I am a motivated and adaptable college graduate with a Bachelor of Arts in Sociology from Bucknell University, with diverse experience across real estate development, sales, customer service, and teaching. Demonstrated ability to communicate effectively, conduct research, and collaborate in team settings. Skilled in sociology theory, communications, and film media, with hands-on experience in real estate market analysis, community engagement, and data collection. Strong leadership abilities as a former varsity tennis captain and teaching assistant. Proficient in Microsoft PowerPoint, Excel, and data analysis.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Tishman Speyer
05.2023 - 08.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Intern
Tishman Speyer
05.2023 - 08.2023
- Worked 6 weeks in the residential development team and 4 weeks in the sales department under Corcoran Sunshine
- Help gather data on local real estate markets, housing trends, and pricing
- Assist in collecting data related to land use, zoning regulations, and community demographics
- Research competing residential developments in the area to assess market demand and pricing strategies
- Create marketing materials and sales strategies
- Work with brokers and real estate agents to attract buyers
- Helped brand imagery and overall appeal of the development
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Analyzed problems and worked with teams to develop solutions.
- Prepared project presentations and reports to assist senior staff.
Teacher's Assistant
Bucknell University
01.2023 - 05.2023
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Supported classroom maintenance and upkeep, organizing books and materials.lass teacher.oals, and objectives.the
Teaching Assistant
Bucknell University
01.2022 - 01.2023
- Work with the primary teacher to manage the classroom
- Implementing daily lesson plans under supervision of the primary teacher
- Ensuring the classroom is safe
- Assisting with student assessments and communication to parents
Intern
Houlihan Lawrence
05.2022 - 06.2022
- Shadowing a real estate broker in the local area houses
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Bike Shop Sales Assistant
Nantucket Bike Shop
06.2021 - 08.2021
- Established mutually beneficial relationships with suppliers and clients
- Communicated with team members and customers to find workable solutions and improve operations
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Processed customer transactions efficiently and accurately, resulting in fewer errors and faster checkout times.
- Coordinated closely with other departments to address any issues promptly or fulfill special requests from customers.
- Increased customer satisfaction by providing exceptional service and personalized product recommendations.
Intern
Mulch Men of Bronxville
03.2017 - 06.2021
- Coordinated projects and managed logistics, finances, marketing, payroll and customer service
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Tennis Instructor
Fox Meadow Country Club
05.2018 - 01.2021
- Worked with parents, boosters, and other resources to meet the students' needs
- Increased player strength, agility, and game skills through successful practices
- Uphold safety standards at all practices, games, and events
- Provide excellent customer service during in-person interactions and phone calls
Education
Bachelor of Arts - Sociology
Bucknell University
Bucknell, PA05.2024
High School -
Bronxville High School
Bronxville, NY06.2020
Skills
- Power Point
- Excel
- Data Analysis
- Urban sociology
- Critical thinking
- Problem-solving
- Communications
- Understanding social dynamics
- Team building
- Research skills
- Cultural competency
- Relationship building
- Customer needs assessment
Leadership Experience
- Teaching Assistant, Lead a classroom of 24 students through lessons and lab activities
- Tennis Team Captain, Mentor teammates and discuss their objectives, Schedule training and take attendance, Discuss safety procedures and best practices, Design workout plans and off-season drills, Serve as a role model for new teammates, Assist coaches with player selection
Timeline
Sales Assistant
Tishman Speyer
05.2023 - 08.2023
Intern
Tishman Speyer
05.2023 - 08.2023
Teacher's Assistant
Bucknell University
01.2023 - 05.2023
Intern
Houlihan Lawrence
05.2022 - 06.2022
Teaching Assistant
Bucknell University
01.2022 - 01.2023
Bike Shop Sales Assistant
Nantucket Bike Shop
06.2021 - 08.2021
Tennis Instructor
Fox Meadow Country Club
05.2018 - 01.2021
Intern
Mulch Men of Bronxville
03.2017 - 06.2021
High School -
Bronxville High School
Bachelor of Arts - Sociology
Bucknell University
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