Michael Swickard
Florissant,MO
Summary
Dynamic professional with a proven track record in adapting to new challenges and environments. Known for a strong work ethic and exceptional interpersonal skills, effectively collaborating within teams or independently. Mastery of new skills is achieved rapidly, contributing to overall organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Office/Human Resource Manager
Kasey Paige Assisted Living
St. Louis, MO
03.2022 - Current
- Leveraged office management systems to enhance operational efficiency.
- Collaborated on strategic initiatives to meet corporate objectives.
- Cultivated client relationships, resolving issues promptly.
- Reviewed individual priorities and provided constructive feedback during regular sessions.
- Administered comprehensive office records.
- Guided and mentored new employees to enhance their understanding of company programs.
- Conducted training sessions to enhance employee performance.
- Oversaw payroll processes including the verification of work hours, earnings computation, and paycheck distribution.
- Onboarded and guided new hires to match job expectations.
- Managed sensitive company information per established guidelines.
- Formulated processes to meet state and federal regulatory standards.
- Supported special projects focused on researching new software programs.
- Refined workspace environment ensuring it remains safe, clean, and conducive for productivity.
Director of Food Services
Riverview Nursing Facility, Inc.
St. Louis, MO
11.2021 - 03.2022
- Recruited, trained, supervised, evaluated and mentored staff members.
- Identified opportunities for improvement in operational performance metrics.
- Enhanced customer satisfaction through the development of service improvement initiatives.
- Facilitated collaboration between teams by encouraging open communication channels.
- Prepared staff work schedules and assigned team members to specific duties.
- Negotiated high-value contracts with vendors and partners to optimize resource allocation.
- Implemented new technologies to streamline processes and enhance productivity.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
Education
Associate of Arts - Culinary Arts
Le'Cole Culinary
St. Louis06-2014
Associate of Arts - Hospitality And Tourism Management
Sandford Brown Business College
St. Louis11-1997
Skills
- Payroll Management
- Pre-employment Assessment
- Recruitment
- Interviewing
- Microsoft Project
- Team leadership
- Verbal and written communication
- Excellent communication
- Work Planning and Prioritization
- Organizational skills
- Reliability
- Problem-solving
- Detail-oriented
- Multitasking capacity
- Problem-solving aptitude
Certification
- Certified CPR Instructor
Accomplishments
- Maintain below food cost budget
References
References available upon request.
Timeline
Business Office/Human Resource Manager
Kasey Paige Assisted Living
03.2022 - Current
Director of Food Services
Riverview Nursing Facility, Inc.
11.2021 - 03.2022
Associate of Arts - Culinary Arts
Le'Cole Culinary
Associate of Arts - Hospitality And Tourism Management
Sandford Brown Business College