Michael Swirtz
Chaska,MN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
34
34
years of professional experience
Work History
Flooring Specialist
Home Depot
02.2022 - Current
- Organized product displays for better visibility and accessibility, improving the overall shopping experience for customers.
- Boosted sales revenue by implementing effective marketing strategies and promoting various flooring options.
- Increased customer satisfaction by providing personalized flooring solutions tailored to individual needs.
- Handled customer complaints professionally and effectively, turning potentially negative experiences into positive outcomes.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Union Steward
Teamsters Local 320
03.2004 - 01.2022
- Protected worker''s rights by advocating for appropriate health and safety measures within the workplace.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Assessed impact of union proposals on company or government operations.
- Promoted collaboration between union members and management, fostering a positive workplace culture.
- Participated in labor-management meetings to discuss labor issues.
- Enhanced member satisfaction by addressing grievances promptly and effectively.
- Negotiated collective bargaining agreements.
- Negotiated favorable agreements for union members by participating in collective bargaining sessions.
Juvenile Correctional Officer
Hennepin County Community Corrections
11.1989 - 01.2022
- Assisted in intake and release of inmates.
- Prepared reports to document incidents and violations.
- Reduced incidents of rule-breaking by implementing effective behavior modification techniques.
- Assisted in the coordination of facility-wide events and activities that encouraged positive engagement among residents.
- Improved facility safety by conducting thorough and consistent security checks.
- Served as a positive role model by demonstrating strong work ethic, integrity, and respect towards others within the correctional setting.
- Facilitated group sessions focused on life skills development, promoting personal growth among offenders.
- Assisted in the development of individualized treatment plans tailored to each offender''s needs and progress.
- Skilled at working independently and collaboratively in a team environment.
Education
Music Performance
Viterbo University
La Crosse, WIBachelor of Arts - Criminology
University of Minnesota - Twin Cities
Minneapolis, MN12.1997
Skills
- Equipment Operation
- Wood Finishing Techniques
- Wood Staining
- Woodworking Techniques
- Home shop have produced furniture and other products
Timeline
Flooring Specialist
Home Depot
02.2022 - Current
Union Steward
Teamsters Local 320
03.2004 - 01.2022
Juvenile Correctional Officer
Hennepin County Community Corrections
11.1989 - 01.2022
Music Performance
Viterbo University
Bachelor of Arts - Criminology
University of Minnesota - Twin Cities
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