Michael Sylstad
West Fargo,ND
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Conservative Care Supervisor
Marvin
01.2022 - 05.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Firefighter/Paramedic
West Fargo Fire Department
04.2011 - 03.2021
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
Paramedic
F-M Ambulance
08.2009 - 09.2018
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
Education
Associates Of Applied Science - Paramedic
North Dakota State College of Science
Fargo, ND08.2013
Associate Of Applied Science - Fire Technology
Northland Community And Technical College
East Grand Forks, MN05.2009
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Accomplishments
West Fargo Firefighter of the Year-2018
Veteran of Foreign Wars Emergency Medical Award-2018
Certification
Nationally Registered Emergency Technician-Paramedic
ICS-100, 200, 300, 400, 700
OSHA 10
Timeline
Conservative Care Supervisor
Marvin
01.2022 - 05.2024
Firefighter/Paramedic
West Fargo Fire Department
04.2011 - 03.2021
Paramedic
F-M Ambulance
08.2009 - 09.2018
Associates Of Applied Science - Paramedic
North Dakota State College of Science
Associate Of Applied Science - Fire Technology
Northland Community And Technical College