Michael Szego
East Meadow
Summary
Diligent and dedicated Senior Product Manager, offering expertise in new product development, product roadmapping, mobile app maintenance and releases, web-based products, and technological management. Highly skilled in utilizing market research and data analysis to identify and provide opportunities to maximize revenue. Eager to both learn and teach.
Overview
14
14
years of professional experience
Work History
Senior Product Manager
JACK Casino & BetJACK Sportsbook
01.2022 - Current
- Promoted from Digital Product Manager - Sportsbook in November 2023
- Own principal product management role for all digital platforms and brick-and-mortar sportsbook processes during pre and post-launch phases of betJACK Sportsbook.
- Own principal product management role for brick-and-mortar casino loyalty mobile-app.
- Spearhead task force for improving internal company reporting efficiency.
- Sole-owner of roadmapping responsibilities across iOS, Android, and web platforms including product planning, feature initiatives and implementation, compliance to state law, live maintenance, bug fixes, and coordination between teams in a highly regulated environment.
- Primary manager for 10+ vendors; all contributing to the central digital Sportsbook product.
- Initiate partnerships with new vendors including vendor comparison, contract negotiation, and technical integration/setup.
- Spearhead regular QA throughout sprint-cycles in addition to coordinating regulatory testing and certification before major updates and releases.
- Manage payment integration from business requirement phase, to internal testing, certification, and release.
- Key point of contact for all JACK Casino employees regarding betJACK Sportsbook functionality and processes.
- Coordinate and present internal demos for all employee levels centered around new features and functionality.
Head of Product / Sports Director
TopSpin Networks Inc. - SnapCall Sports
10.2012 - 05.2020
- Managed technical development and roadmap while serving as the primary operator and producer of the mobile sports app: SnapCall Sports.
- Managed team of 20+ Associate Producers who covered sporting events by broadcasting real-time, predictive questions, statistical analysis, and color commentary, to provide a competitive atmosphere for sports fans.
- Scheduled, trained, and assisted all SnapCall Sports producers while reviewing and monitoring all aspects of production for SnapCall Sports.
- Managed day-to-day relationships with both producers and executives. Collaborated with upper management for decisions on strategy and execution.
- Managed development for branded displays for sports bars which provided additional customer interactivity, along with internal advertising space for SnapCall Sports app, and external advertising space for sale.
- Wrote weekly blog posts and produced a weekly podcast for the company website.
Statistics Associate
ESPN
08.2011 - 10.2012
- Recorded in-depth play-by-play and input statistics from live events to multiple ESPN outputs including ESPN.com and the ESPN Bottomline
- Compiled various analysis projects which allowed for deeper understanding, insight, and product improvements in the ESPN Statistics & Analysis department.
Education
Bachelor of Science - Communication Sciences
The University of Connecticut
Storrs, Connecticut05.2011
Skills
- Launched betJACK Sportsbook for real-money sports betting in Ohio on January 1st, 2023
- betJACK Sportsbook ranked top 10 sports betting product in the nation according to Eilers & Krejcik report (2024)
- betJACK Sportsbook ranked overall best single-state operator according to Eilers & Krejcik report (2023)
- betJACK Sportsbook named “Biggest Surprise” according to Eilers & Krejcik report (2023)
Skills
- Technical Product Knowledge
- Product Strategy Development
- Product Documentation
- API Integrations
- User Acceptance Testing
- A/B Testing
- Competitive Analysis
- Customer Behavior Analysis
- Customer Retention Strategies
- Product Lifestyle Management
- Key Performance Indicators
- Heavy use of JIRA & Confluence
Podcast
- Created, produced, edited, and voiced podcast called “the link” available on all streaming platforms.
- Sole creator, audio engineer, editor, producer, and promoter.
Timeline
Senior Product Manager
JACK Casino & BetJACK Sportsbook
01.2022 - Current
Head of Product / Sports Director
TopSpin Networks Inc. - SnapCall Sports
10.2012 - 05.2020
Statistics Associate
ESPN
08.2011 - 10.2012
Bachelor of Science - Communication Sciences
The University of Connecticut
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