Michael Szybinski
Miami
Summary
Dynamic Grocery Manager at Publix with a proven track record in inventory coordination and exceptional customer service. Skilled in training and mentoring staff, I enhanced team performance and ensured compliance with safety standards. Recognized for boosting product visibility through effective promotional displays, fostering strong customer relationships, and driving operational efficiency. Hard working
Overview
20
20
years of professional experience
Work History
Grocery Manager
Publix Grocery Store
07.2005 - Current
- Assisted in maintaining inventory levels and product placement for optimal customer access
- Supported team in implementing safety protocols and best practices within store operations
- Learned to operate point-of-sale systems, ensuring efficient transaction processes
- Collaborated with staff to enhance customer service experience through effective communication
- Helped organize promotional displays, boosting visibility of seasonal products
- Observed and reported stock discrepancies to management for timely resolution
- Engaged with customers to address inquiries and provide assistance as needed
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
Education
Associate Of Applied Arts -
Miami Dade College
Miami, FLSkills
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer service management
- Training and mentoring
- Employee training
- Complaint handling
- Task delegation
- Supply level management
- Employee management
- Scheduling coordination
- Product display oversight
- Promotion planning
- Inventory merchandising
- Ordering of products
- Teamwork
- Customer service
- Multitasking
- Effective leader
- Relationship building
- Customer relations
- Staff training/development
Timeline
Grocery Manager
Publix Grocery Store
07.2005 - Current
Associate Of Applied Arts -
Miami Dade College
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