Michael Tartaglia-Welch
Camillus
Summary
Executive Vice President with extensive experience in Business Management and Personnel Administration, leveraging a strong background in marketing, customer service and team leadership to drive organizational success. Demonstrates a proven ability to enhance profitability through strategic customer management and operational efficiency while ensuring 100% client satisfaction. Passionate about fostering a collaborative work environment and committed to continuous improvement and innovation.
Overview
35
35
years of professional experience
Work History
Executive Vice President
Northeast Medical Diagnostics
01.2020 - Current
- Mobile Cardiology company- Travel throughout New York State performing heart testing for Police depts, Sheriff depts, Correctional facilities, State troopers, Fire depts, and NYS educational facilities, etc.
- Oversee day to day operations of company
- Responsible for hiring employees, conducting meetings and holding conference calls with various personnel
- Manage inventory control and supplies in the stockrooms
- Control expenses for hotels, meals and rental vehicles
- Marketing new events, scheduling dates and times and location for set up
- Manage overall operation at each event for 100% patient satisfaction
- Since being in this position with the company, I have made changes in the company which has made it much more profitable by cutting cost by thousands of dollars a month
Bus Driver
West Genesee School District
02.2016 - 01.2020
- Pre/post trip inspection of the bus
- Follow designated route and ensure safety of passengers
- Adhere to all safety rules of CDL with passenger endorsement/airbrake with emphasis on defensive driving
- Maintain physical standards for school district
- Establish rapport with passengers and always maintain order on bus
- Follow and enforce all applicable rules especially under emergency conditions
- Be professional when communicating with school staff and maintain effective and courteous communication with public
- Complete reports on time
- Comply with school administration regarding students
- Attend school meetings to resolve concerns
- Work as a team with attendant
- Complete Pre-Service Course- SED, SED Basic Course, and Refresher Training sessions, annual Defensive Driving course, conduct3 Bus Safety Drills, annual review of driving record, and biennial Behind-the-Wheel Road Test
Seasonal Delivery Driver
Artic Glacier
05.2019 - 09.2019
- Safely operating a commercial Class B straight truck with air brakes to deliver commercial product/ice to businesses under sales contract
- Committed to superior customer service and organization and time management
- Work in a fast pace physically demanding environment
Bus Driver
Agriculture and Markets at New York State Fairgrounds
08.2016 - 09.2019
- Safely transport patrons from parking area to various buildings within New York State Fairgrounds
- Periodically attend safety training
Material Handler
FED EX EXPRESS
11.2015 - 09.2016
- Unload ULD containers from trucks and planes to sort packages and envelopes according to destination with accuracy and efficiency using scanners to track each piece individually
- Close container, weight on scale and send to proper destination
- Followed safety procedures which requires two people to lift items over seventy-five pounds but frequently lifting without assistance products weighting less than75 pounds with proper safety protocol with ongoing lengthy periods of standing, walking, bending stooping and reaching
- Certified on Tug Driver (transporting containers from inside warehouse to plane)
- Certified on Belt Loader (used to feed packages to and from plane)
- Load packages inside plane according to zone and distribution and properly secure with netting for plane safety
- Use proper steel toe shoes, reflective clothing/safety vest, and back brace for personal safety
Sales Consultant / Dealer Trade Manager
Carbone Auto Group
01.2011 - 11.2015
- Sell new and used automobiles, complete and process paperwork, and make sure vehicles ready for delivery
- Ask for referrals and repeat business from current clients
- Demonstrated operation of car’s unique features and make sure customer has a good understanding of operation
- As Dealer Trade Manager, responsible for obtaining vehicles not already available, negotiates trades with other dealerships, process paperwork, coordinate personnel (drivers) for transportation of vehicles, and submit payroll and expenses for drivers
- Accomplishments: On a consistent monthly basis, established important levels of documented customer satisfaction
Assistant Canteen Chief-VC8
Veteran Canteen Service
09.2009 - 01.2011
- Oversee all aspects of full-service cafeteria, retail store, and vending throughout hospital
- Responsibilities: train employees, account reconciliation, bank deposits, shipping and receiving, inventory control, address customer issues, loss prevention, safety and security of employees and property, ran events for hospital (cookouts), store resets, and conducted sales out stationed in those VA settings not having retail store
Shipping/Receiving
Delft Blue
03.2007 - 09.2009
- Unload trucks, process inventory, and fill orders for shipment
- Organize inventory, rotate stock according to date, make sure coolers, freezer and warehouse are clean, use electric pallet jacks for moving inventory, use scales for weighing product accurately, and load trucks according to orders/invoice
Driver
FED EX GROUND
08.2005 - 03.2007
- Deliver and pick up packages from commercial and private residences, giving100% customer satisfaction
- Safely drive a standard FED EX truck in inclement weather, various road conditions and traffic conditions
- Maintained perfect driving record
Department Head
LINENS AND THINGS
02.2004 - 08.2005
- As part of team responsible for setting up a new store, responsibilities included the proper set up of wall mounts and displays, painting, display assembly, rack assembly, shelving assembly, signage, labeling, installation of lighting fixtures, and stocking and pricing of inventory
- Receiving inventory, process inventory for sale, and keep overstock neat and organized in stock room
- As Department Head, responsible for maintaining houseware department, make sure store is set up properly, inventory is priced correctly, make sure employees in department are trained well, answer customer questions and make sure needs are met, ordered products and inventory, assisted on register as needed, attend manager meetings, provide good customer service, and merchandizing for increase sales
Route Manager
SCHWANS
01.1999 - 02.2004
- Responsible for the care of1000 customers every2 weeks by delivering frozen foods to their homes and building new routes from cold calling
- Verified stock and supplies (money, paperwork, computer, printer, order books), inspect truck (pre/post inspection of vehicle, maintenance), operated class B required20,000 pound freezer truck through inclement weather and traffic conditions with perfect driving record, run daily route to fill orders, consistently seek new business, receive and process payment and orders, provide excellent customer service, arrived consistently with deliveries within a15 minute window to accurately manage route
- Doubled sales revenue from $175,000 to $350,000 a year,40% increase in customer base
- Received awards for being within the top five sales associates in New York State
Senior Check Processor
Federal Reserve Bank of New York
07.1990 - 01.1999
- Processing and encoding checks, certificate of deposits, and bonds for banks
- High degree of attention to detail (clerical and form), organizational skills, operation and maintenance of sorting machine, and fast and accurate sorting112,000 checks per hour through high-speed sorting machine
- Perfect attendance3 years straight
- Received high merit raises for performance
- As Floor Monitor, oversaw daily check processing activities
Education
High School Diploma - Math/ Science
John F Kennedy High School
Utica, NY06.1983
Skills
- Organizational growth
- Customer care
- Leadership experience
- Strategic planning and execution
- Logical thinking capability
- Ethics and integrity
- Operations management
- Operations oversight
- Process improvements
- Employee retention
- Business plan development
- Outstanding management skills
- Innovative
- Executive decision-making
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Relationship and team building
Military Service
- Service Country: US
- Branch: United States Army
- Rank: SGT/E-5
- July1986 to July1994
- Personnel Records Specialist
- Maintain records and files accurately and update as appropriate. Responsible for850 personnel records. Issue ID cards.
- Commendations: Squad Leader in basic training. Platoon Leader in AIT training. Honor Guard at Aberdeen Proving Ground MD. Honorable Discharge.
Other Experience
- Umpire
- New York State Baseball Umpire Association (NYSBUA)
- Umpire baseball at the levels from little league to high school.
Timeline
Executive Vice President
Northeast Medical Diagnostics
01.2020 - Current
Seasonal Delivery Driver
Artic Glacier
05.2019 - 09.2019
Bus Driver
Agriculture and Markets at New York State Fairgrounds
08.2016 - 09.2019
Bus Driver
West Genesee School District
02.2016 - 01.2020
Material Handler
FED EX EXPRESS
11.2015 - 09.2016
Sales Consultant / Dealer Trade Manager
Carbone Auto Group
01.2011 - 11.2015
Assistant Canteen Chief-VC8
Veteran Canteen Service
09.2009 - 01.2011
Shipping/Receiving
Delft Blue
03.2007 - 09.2009
Driver
FED EX GROUND
08.2005 - 03.2007
Department Head
LINENS AND THINGS
02.2004 - 08.2005
Route Manager
SCHWANS
01.1999 - 02.2004
Senior Check Processor
Federal Reserve Bank of New York
07.1990 - 01.1999
High School Diploma - Math/ Science
John F Kennedy High School
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