Michael Tate
Houston,TX
Summary
Professional in operations management with strong foundation in streamlining processes and driving efficiency. Demonstrates results-driven approach and excels in team collaboration and adaptability. Skilled in project management, process optimization, and strategic planning. Known for reliability, effective communication, and ability to adapt to changing business needs.
Overview
10
10
years of professional experience
Work History
Operations Management Trainee
Ryder
10.2024 - Current
- Improved operational efficiency by streamlining processes and implementing new technologies.
- Managed daily operations, ensuring smooth workflow and optimal resource allocation.
- Developed comprehensive training programs, increasing staff competency and performance.
- Established strong relationships with vendors, negotiating favorable terms and pricing agreements.
Parts Responsible Person.
Ryder
Houston, TX
06.2022 - 10.2024
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Technician
Ryder
10.2018 - 06.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Technician
Firestone Auto Care
08.2015 - 10.2018
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Tested systems, noting issues and completing preventive maintenance.
Education
Bachelor of Science - Business Administration
University of Phoenix
Tempe, AZ01-2024
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZ01-2022
Skills
- Scheduling coordination
- Cost reduction
- Customer service
- Customer relations
- Staff management
- Staff training
- Inventory control
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved top Kpi's in the district by completing task's with accuracy and efficiency.
- Supervised team of 13 staff members.
Timeline
Operations Management Trainee
Ryder
10.2024 - Current
Parts Responsible Person.
Ryder
06.2022 - 10.2024
Technician
Ryder
10.2018 - 06.2022
Technician
Firestone Auto Care
08.2015 - 10.2018
Bachelor of Science - Business Administration
University of Phoenix
Associate of Arts - Business Administration
University of Phoenix
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