Summary

Overview

Work History

Education

Skills

Timeline

Michael Tauchen

Knoxville

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

18

18

years of professional experience

Work History

HVAC Technician

Tennessee Air National Guard

02.2020 - Current

Led a team of 8 employees and completed over 900 work orders in a six month period while stationed in a deployed location.
Performed troubleshooting on HVAC systems to determine root cause of issues.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.

Realtor

Your Home Sold Guaranteed

06.2022 - 01.2024

Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.

Server

Aubrey's Restaurant

04.2020 - 05.2021

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Concessions Manager

Aramark

08.2014 - 03.2020

Implemented effective cash handling procedures, minimizing discrepancies and improving overall financial accountability.
Established strong relationships with event organizers, securing prime locations for the concessions stand at various events.
Collaborated with the marketing team to create enticing promotional materials, generating interest in the concessions stand and its offerings.
Coordinated concession team, food preparation, and storeroom operations.
Participated in menu planning and food production, properly handling food surpluses and cost control.

Aviation Ordnanceman

United States Marine Corps

04.2007 - 04.2011

Worked closely with crew members in intense, quickly changing and dangerous environments.
Maintained high levels of readiness by participating in regular training exercises simulating real-world combat scenarios involving aviation ordnance usage.
Received, inspected, packaged, stored, handled and processed weapon shipments.
Expedited mission preparation by assisting in the timely requisition, receipt, and issue of aviation ordnance materials.

Education

Bachelor of Arts - Business Administration And Management

The University of Alabama, Tuscaloosa, AL

05.2011

Skills

Customer Service
Food Prep
Menu Planning
Marketing
Time Management
Teamwork and Collaboration

Client Relations
Contract Negotiation
Strong Work Ethic
Guest Engagement
Exceptional customer service

Timeline

Realtor - Your Home Sold Guaranteed

06.2022 - 01.2024

Server - Aubrey's Restaurant

04.2020 - 05.2021

HVAC Technician - Tennessee Air National Guard

02.2020 - Current

Concessions Manager - Aramark

08.2014 - 03.2020

Aviation Ordnanceman - United States Marine Corps

04.2007 - 04.2011

The University of Alabama - Bachelor of Arts, Business Administration And Management