Michael Taylor
Tarpon Springs,FL
Summary
Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Overview
21
21
years of professional experience
Work History
Sales Associate
Tasca Buick GMC
Clearwater, FL
03.2021 - Current
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Answered telephone and email inquiries from potential customers.
- Responded to customer enquiries via telephone and email.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
Solar Sales Consultant
Sunrun
Tampa, FL
05.2020 - 03.2021
- Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
- Produced quotes, proposals and contracts as part of sales process.
- Gathered information from prospective customers to identify solar energy needs.
- Prepared or reviewed detailed design drawings, specifications or lists related to solar installations.
- Created sales and marketing tools, growing clientele and generating quality sales leads.
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
Youth Pastor
Bayside Community Church
Safety Harbor, FL
05.2016 - 03.2020
- Planned weekly groups as well as special events and overnight retreats.
- Oversaw youth ministry budget and tracked all expenses.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
- Scheduled and managed teams of youth volunteers.
- Set goals for youth in church and communicated with parents regarding progress.
- Taught and counseled youth ages 12 to 18.
- Coordinated and spearheaded programs to increase church members' service throughout community.
- Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
Youth Pastor
HighPoint Church
Lake Wales, FL
07.2006 - 04.2016
- Planned weekly groups as well as special events and overnight retreats.
- Oversaw youth ministry budget and tracked all expenses.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
- Scheduled and managed teams of youth volunteers.
- Taught and counseled youth ages 12 to 18.
- Set goals for youth in church and communicated with parents regarding progress.
- Coordinated and spearheaded programs to increase church members' service throughout community.
- Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
- Led programs such as worship, study, fellowship and service opportunities.
Youth Pastor
Chilhowie First Church Of God
Chilhowie, VA
07.2001 - 07.2006
- Planned weekly groups as well as special events and overnight retreats.
- Oversaw youth ministry budget and tracked all expenses.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
- Scheduled and managed teams of youth volunteers.
- Taught and counseled youth ages 12 to 18.
- Set goals for youth in church and communicated with parents regarding progress.
- Coordinated and spearheaded programs to increase church members' service throughout community.
- Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
Education
Bachelor of Arts - Church Ministry
Warner University
Lake Wales, FL05.2001
Skills
- Verbal and Written Communication
- Teamwork and Collaboration
- Customer Needs Assessment
- Customer Service
- Sales Leadership
- Speaking Clearly
- Answering Customer Questions
- Product Recommendations
Timeline
Sales Associate
Tasca Buick GMC
03.2021 - Current
Solar Sales Consultant
Sunrun
05.2020 - 03.2021
Youth Pastor
Bayside Community Church
05.2016 - 03.2020
Youth Pastor
HighPoint Church
07.2006 - 04.2016
Youth Pastor
Chilhowie First Church Of God
07.2001 - 07.2006
Bachelor of Arts - Church Ministry
Warner University