Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Taylor

Irving,TX

Summary

Dynamic leader with a proven track record at AT&T, enhancing sales revenue through strategic negotiation and CRM proficiency. Expert in fostering tenant relations and boosting tenant retention at Makowsky Ringel Greenberg LLC. Excels in data-driven decision-making and relationship building, achieving significant client acquisition and satisfaction.

Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.

Property management professional prepared to deliver exceptional service and results. Brings valuable experience in managing property operations, tenant interactions, and lease negotiations. Highly collaborative and adaptable, known for effective teamwork and achieving goals. Proficient in property maintenance coordination and tenant communication.

Experienced with tenant relations, property maintenance, and lease administration. Utilizes strong organizational skills and attention to detail to manage daily operations efficiently. Track record of effective communication and conflict resolution in high-pressure environments.

Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.

Overview

9
9
years of professional experience

Work History

Sales Consultant Manager

AT&T
01.2019 - Current
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
  • Conducted regular team meetings to discuss goals, objectives, and best practices for maximizing sales success.
  • Organized product training sessions for the sales team, enhancing product knowledge and improving selling techniques.
  • Negotiated contracts with prospective clients, securing profitable deals that aligned with company objectives.
  • Oversaw daily operations in the sales department, ensuring efficient processes and optimal resource allocation.

Assistant Property Manager

Makowsky Ringel Greenberg LLC
05.2016 - 01.2019
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Kept accurate records of all resident and tenant correspondence.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.

Education

High School Diploma -

Bolton High School
Memphis, TN
05.2012

Skills

  • Negotiation expertise
  • Data-driven decision-making
  • Sales strategy development
  • Client acquisition
  • CRM proficiency
  • Sales team training
  • Verbal and written communication
  • Property tours and inspections
  • Telephone and email etiquette
  • Tenant issue resolution
  • Tenant relations
  • Relationship building and rapport
  • Leasing and sales
  • Unit inspection
  • Onsite tours
  • Payment management
  • Rent collection
  • Housing regulations
  • Application process proficiency
  • Business processes and procedures

Timeline

Sales Consultant Manager

AT&T
01.2019 - Current

Assistant Property Manager

Makowsky Ringel Greenberg LLC
05.2016 - 01.2019

High School Diploma -

Bolton High School
Michael Taylor