Michael Taylor
El Cajon,CA
Summary
Proven Assistant Business Manager with a track record of driving business growth at Murdock Physical Rehab and Jared's Hot Tub and Spas. Excelled in operational management and professional written communication, enhancing customer satisfaction and streamlining processes. Demonstrated ability to lead strategic planning and manage financials, achieving significant improvements in efficiency and profitability.
Overview
2
2
years of professional experience
Work History
Hot Tub and Spa Sales/Mover
Jared's Hot Tub and Spas
05.2023 - Current
- Moved furniture and boxes using utility dolly and truck ramp.
- Strapped items down over protective padding to secure throughout transportation.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Communicated with customers courteously and professionally to drive satisfaction.
- Spoke directly to businesses to sell our moving services exclusively
- Spoke to customers to sell services along with tailoring a moving experience unique to them
Intern
Boz Institute
10.2024 - 11.2024
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
Assistant Business Manager
Murdock Physical Rehab
10.2022 - 04.2023
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Compiled financial reports to document cash receipts, expenditures, and profits, and loss.
- Managed day-to-day financial processes by paying invoices, purchasing goods and processing reimbursements.
- Analyzed budget, forecast and revenue trend reports to provide advice and prepare financial statements.
- Managed customer experience to ensure all patients received the care they need from both our company and the medical insurance/device companies we worked with.
Education
Associate of Science - Microbiology
Cuyamaca College
El Cajon, CA06-2025
Skills
- Site cleaning
- Account updating
- Complaint resolution
- Scheduling
- Operational management
- Complaint handling
- Professional written communication
- Non-verbal communication (body language, tone)
Timeline
Intern
Boz Institute
10.2024 - 11.2024
Hot Tub and Spa Sales/Mover
Jared's Hot Tub and Spas
05.2023 - Current
Assistant Business Manager
Murdock Physical Rehab
10.2022 - 04.2023
Associate of Science - Microbiology
Cuyamaca College
Similar Profiles
Ryan ArsenaultRyan Arsenault
Owner/Operator at Hot Tub BlingOwner/Operator at Hot Tub Bling
Cal PurcellCal Purcell
Hot Tub Repair at Rocky Mountain Hot TubHot Tub Repair at Rocky Mountain Hot Tub
Mitchel PoissonMitchel Poisson
Labourer / Apprentice Electrician at Hot Tub GuysLabourer / Apprentice Electrician at Hot Tub Guys