Michael Taylor
Mays Landing,NJ
Summary
Dynamic insurance sales professional with a proven track record at Liberty Mutual, excelling in customer service and strong interpersonal skills. Adept at identifying client needs and enhancing satisfaction through tailored coverage solutions. Committed to continuous learning and operational efficiency, driving successful marketing strategies and fostering client relationships.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Insurance Sales Agent
Liberty Mutual
07.2021 - Current
- Assisted clients in identifying insurance needs and selecting appropriate coverage options.
- Developed knowledge of insurance products and services through ongoing training and research.
- Provided administrative support by maintaining accurate client records and documentation.
- Collaborated with team members to enhance customer service experiences and resolve issues efficiently.
Insurance Sales and Marketing Agent
State Farm
01.2017 - 07.2021
- Developed and executed marketing strategies to enhance brand awareness and customer engagement.
- Assisted clients in identifying insurance needs and recommending appropriate coverage options.
- Managed client communications, ensuring prompt responses and high satisfaction levels.
- Conducted market research to identify trends and opportunities for product promotion.
Insurance Sales Agent
Aflac
12.2016 - 01.2017
- Engaged in continuous learning to stay updated on industry trends and regulatory changes.
- Conducted follow-up communications with clients to ensure satisfaction and address concerns promptly.
- Supported marketing efforts by participating in community outreach events to promote insurance offerings.
- Utilized CRM software to track leads, manage interactions, and streamline sales processes effectively.
Branch Manager
General Floor
09.2005 - 05.2012
- Oversaw daily branch operations, ensuring compliance with company policies and procedures.
- Led team in delivering exceptional customer service, resulting in increased client satisfaction.
- Implemented operational improvements that enhanced efficiency and reduced costs within the branch.
- Developed training programs for staff to enhance product knowledge and sales techniques.
Education
High School Diploma - Business
Oakcrest High School
Mays Landing, NJ06.1993
Skills
- Customer service
- Insurance sales
- Strong negotiation
- Product knowledge
- Client service
- Goal oriented approach
- Dependable and responsible
- Organizational skills
- Verbal communication
Certification
Property, Casualty, Health and Life Insurance Certified
Timeline
Insurance Sales Agent
Liberty Mutual
07.2021 - Current
Insurance Sales and Marketing Agent
State Farm
01.2017 - 07.2021
Insurance Sales Agent
Aflac
12.2016 - 01.2017
Branch Manager
General Floor
09.2005 - 05.2012
High School Diploma - Business
Oakcrest High School