Michael Taylor

During my marketing internship with T-Mobile’s B2B team, I supported outreach, client engagement, and field marketing initiatives aimed at helping business customers optimize their wireless solutions. Within my first week, I earned a promotion for exceeding performance expectations and quickly taking ownership of key responsibilities. Just two weeks into the role, I was selected to join a week-long business trip to Orlando, where I assisted with high-volume client interactions, team strategy sessions, and on-site campaign support. This experience strengthened my skills in communication, relationship-building, and fast-paced problem-solving, while giving me early exposure to professional growth opportunities in a competitive B2B environment.

• Improved customer satisfaction ratings by addressing inquiries promptly and professionally.
• Conducted basic market research to identify customer needs.
• Contacted prospective customers through phone calls and emails to develop business.
• Managed customer expectations and helped navigate sales processes.

Served as a cabin counselor for 7th-grade campers while also coaching football for a camp of over 500 participants. Worked closely with campers ages 7–16 to promote teamwork, discipline, and personal growth both on and off the field. Committed to being a positive role model, fostering a safe, inclusive, and motivating environment. Recognized for leadership and dedication by being voted “Counselor of the Week” for three consecutive weeks by both peers and campers.

• Facilitated football activities for campers, ensuring safety and engagement.
• Assisted in developing team-building exercises to enhance camper collaboration.
• Monitored camper behavior, promoting positive interactions and conflict resolution.
• Organized equipment and supplies for various sports, maintaining inventory accuracy.

Served as a Summer Intern at a cardiology practice, supporting daily clinical and administrative operations. Responsibilities included checking patients in for appointments, scheduling and coordinating follow-up visits, and conducting post-appointment check-in calls to ensure patient satisfaction and continuity of care. Assisted with quality control tasks by verifying patient information, maintaining accurate records, and supporting office workflows to promote efficiency and a positive patient experience. Developed strong communication, organizational, and professionalism skills in a fast-paced healthcare environment.

• Made patient rounds, observed conditions of patient and notified medical care team of changes to health status of patients under care.