Michael T. Bouy
Glen Burnie,MD
Summary
Mr. Bouy is a proactive self-starter with over 10 years of work experience. He initiates processes and improvements to reduce inefficiencies and improve staff productivity. He uses his friendly and professional abilities, to recommend and implement solutions to mitigate risks and address customer challenges that arise. Mr. Bouy is a critical component in completing warehouse audits, responsible for the floor inventory and location management of long-term assets. He has a talent for understanding and mastering tasks quickly and being trusted to take on additional responsibilities that cross over to other job descriptions; able to forge solid relationships with strategic partners and build consensus across multiple departmental levels. Mr. Bouy currently is seeking an opportunity to take the many skills he’s mastered in the retail industry including leadership to the government market to impact change at a National level. As a manager and insurance administrator, he understands the importance of personal security and managing cryptographic materials and looking forward to an opportunity to expand those skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Night Operations Department Manager
Lowe’s Home Improvement
01.2025 - Current
- Led the management of the overnight shift including providing guidance and resolving 14 employees. Management included ensuring the completion of distributing and stocking merchandise, conducting safety walks, reporting hazards, training, monitoring staff, and understanding all safety and lifting requirements.
- Championing and implementing strategic asset protection plans that improve safety and security outcomes by ensuring staff are licensed to operate power equipment.
- Collaborate and communicate with other Department Supervisors and Assistant Store Managers to determine the most effective methods for meeting service, operations, and safety objectives; Implemented an improved process to organize pallets by department to reduce time in unloading and restocking merchandise while also limiting the incorrect practice of billing out inventory that negatively impacted financial records.
- Capturing discrepancies in inventory through weekly inventory rounds and reporting adjustments.
- Ensuring staff adhere to safe work practices and policies for proper handling, distributing, and stocking of $90k-200k of store assets.
- Utilize computer programs to complete reporting, training, manage staff schedules, and full hiring practices.
Night Operations Department Manager
Lowe’s Home Improvement
01.2017 - 12.2024
- Led the management of the overnight shift including providing guidance and resolving 11 employees. Management included ensuring the completion of distributing and stocking merchandise, conducting safety walks, reporting hazards, training, monitoring staff, and understanding all safety and lifting requirements.
- Championing and implementing strategic asset protection plans that improve safety and security outcomes by ensuring staff are licensed to operate power equipment.
- Collaborate and communicate with other Department Supervisors and Assistant Store Managers to determine the most effective methods for meeting service, operations, and safety objectives; Implemented an improved process to organize pallets by department to reduce time in unloading and restocking merchandise while also limiting the incorrect practice of billing out inventory that negatively impacted financial records.
- Capturing discrepancies in inventory through weekly inventory rounds and reporting adjustments.
- Ensuring staff adhere to safe work practices and policies for proper handling, distributing, and stocking of $70k-100k of store assets.
- Utilize computer programs to complete reporting, training, manage staff schedules, and full hiring practices.
Truck Receiver
Lowe’s Home Improvement
01.2012 - 01.2017
- Managing the receiving, distribution, and proper handling of 22k items of inventory per month.
- Responsible for distributing and stocking merchandise throughout the store including caring for store equipment and cleaning hazardous materials.
- Operating heavy machinery and power equipment while conducting, handling, and stocking inventory such as operating a forklift, a reach truck, a picker, and various power equipment.
Overnight Merchandising Service Associate
Lowe’s Home Improvement
01.2012 - 12.2012
- Completed night stocking assignments with a 250-300% efficiency rate; An average employee completed their assigned inventory pallets within 2.5-3 hours, whereas my assigned pallets were completed within 1-1.5 hours max.
- Consistently verbally recognized for my efficiencies in completing directly assigned pallets while also supporting team members in completing their assignments.
- Completed merchandising projects by building displays, processing damaged products, rotating and pricing stock, resolving project issues or questions, checking third party work completion, and providing proof of project completion.
- Requested to complete cross-training for truck receiving and utilizing industrial power equipment to expand my skills and inter-departmental knowledge while maintaining my responsibilities as an Overnight Merchandising Service Associate.
Stock Associate
Toys R Us
01.2011 - 01.2012
- Conducting high integrity and accountability by keeping the store looking full and customer-ready.
- Inspiring teamwork and delivering results by helping to unload deliveries of shipment and maintain an organized warehouse.
- Ensuring inventory accuracy and working together as a team to help make kids' wishes come true.
- Managed incoming stock from various supply sources; ensured barcodes on stock were accurate.
Administrative Assistant
I.C. Miller Life Insurance (AFBA) 5 Star Life Insurance
01.2010 - 01.2012
- Performed a variety of administrative support duties including: receiving and referring telephone calls and visitors, maintaining office calendars and meeting schedules, coordinating meetings and conference events, preparing agendas and background materials, preparing travel orders, making travel and lodging arrangements, managing supplies and equipment needs and processing time and attendance.
- Acted on behalf of the program office as the front-line point of contact for disseminating information, from routine, such as contact details to complex, such as answering insurance inquiries, to the public, clients, and stakeholders.
Education
Associate of Science - General Studies
Prince George’s Community College
Largo, MD12.2017
Skills
- Versatile in adapting to changing environments
- Reliable project executor
- Proficient in coordinating assignments from various sources
- Empowering others
- Order processing
- Conflict de-escalation
- Budget management
- Operations
- Strategic planning
- Problem Solving
- Systems and software expertise
- Adaptability and flexiblity
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 14 staff members.
- Collaborated with team of 3 in the development of Power Packout.
- Documented and resolved freight issues which led to proper inventory.
- Achieved 95 percent inventory by completing packouts with accuracy and efficiency.
Certification
- Osha Forklift Operator Certification
- Osha Reach Truck Operator Certification
- Osha Order Picker Operator Certification
- CPR First Aid Certification 2025
Timeline
Night Operations Department Manager
Lowe’s Home Improvement
01.2025 - Current
Night Operations Department Manager
Lowe’s Home Improvement
01.2017 - 12.2024
Truck Receiver
Lowe’s Home Improvement
01.2012 - 01.2017
Overnight Merchandising Service Associate
Lowe’s Home Improvement
01.2012 - 12.2012
Stock Associate
Toys R Us
01.2011 - 01.2012
Administrative Assistant
I.C. Miller Life Insurance (AFBA) 5 Star Life Insurance
01.2010 - 01.2012
Associate of Science - General Studies
Prince George’s Community College
Awards
- Certificate of Recognition Employee of the Month, 2017-07-01
- Certificate of Recognition: Attendance, 2017-09-01
- Certificate of Recognition: Winning Together 2025-06-01
- Certificate of Recognition: Employee of the Month 2025-04-05