Michael Terry Burge

Sales Team Lead for FastBridge assessment tool, selling to schools and school districts across the U.S.

*Duties included lead distribution, sales presentations via Zoom or similar tool, customer follow up, coaching team members, responding to customer inquiries and needs.

*Collaborated with other internal teams to expand cross product sales.

• Contacted regular and prospective customers to explain product features and solicit orders.
• Managed accounts to retain existing relationships and grow share of business.
• Created proposals for new and repeat customer business transactions.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Trained peers and management team on internal system supports and implementation plans.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Managed portfolio of 1,500 accounts totaling $26,000,000 in sales
• Anticipated clients' needs by staying in touch on regular basis.
• Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
• Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Communicated product quality and market comparisons by creating sales presentations.
• Implemented systems and procedures to increase sales.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
• Drove sales by developing multi-million dollar contract sales

Educational assessment sales team lead for AIMSweb assessment tool. Responsible for driving revenue growth. Set sales records four straight years with 79% average annual increase.

• Demonstrated product features, answered questions and persuasively overcame objections.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Recorded accurate and efficient records in customer database.
• Achieved or exceeded company-defined sales quotas.
• Kept detailed records of daily activities through online customer database.
• Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
• Serviced existing accounts on regular basis to maximize revenue.
• Provided first-rate service to all customers and potential customers
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs
• Built rapport with customers and assessed needs to make product recommendations and upsell
• Achieved or exceeded company-defined sales quotas
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
• Contributed to team objectives in fast-paced environment
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions
• Recorded accurate and efficient records in customer database
• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives
• Worked closely with other departments to promote products and marketing campaigns
• Updated accounts and maintained long-term relationships with clients
• Surpassed sales goals annually with implementation of diverse sales tools and strategies
• Serviced existing accounts on regular basis to maximize revenue
• Used Salesforce to maintain company database with essential account and sales information

*Developed and maintained relationships with retail mortgage brokers within an assigned territory.

*Conducted in-person visits with new prospects, as well as existing brokers for purpose of obtaining home loan submissions.

• Traveled throughout assigned territory to visit current customers and prospect for new business.
• Conducted cold calls to generate new accounts by selling benefits of products and services.
• Managed sales pipeline and closing ratio to keep leads current and on track.
• Provided superior service to customers by quickly responding to requests, suggestions and concerns.
• Managed sales pipeline and closing ratio to keep leads current and on track
• Provided superior service to customers by quickly responding to requests, suggestions and concerns
• Conferred with existing and potential customers to assess requirements and propose optimal solutions
• Contacted customers and prospects to generate new business to achieve company growth goals
• Addressed each customers' needs and wants to recommend suitable product options
• **Top regional AE in 2007 before company ceased operations in Texas due to market conditions.**

• Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases
• Assessed clients' financial data to determine loan suitability
• Presented, explained and processed home loan documents to borrowers
• Advised clients on loan process and specialized topics in home purchasing
• Worked with underwriters to fix application problems and resolve issues
• Explained different types of loans pertaining to client situations
• Reviewed loan files and updated to match current standards
• Negotiated loan terms and conditions with clients to maximize profitability
• Originated and closed approximately $4 million annually.