Michael Thanner
Real Estate Agent
Ocean City,DE
Summary
Resourceful Agent communicates effectively with diverse audiences. Outgoing Agent with strengths in developing, qualifying and tracking leads to drive new business development. Committed to driving revenue and profit for companies in the real estate industry. Accomplished Agent possessing exceptional management and people skills. Driven Agent adept at monitoring and tracking potential leads and maintaining files aimed at expanding the book of business and securing additional revenue. Organized and dependable candidate successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Agent
Atlantic Shores Sotheby’s Real Estate
Ocean City, MD
04.2021 - Current
- Organized and coordinated meetings and conference calls with various individuals.
- Obtained client information by answering telephone calls.
- Quoted prices and credit terms to prepare sales contracts.
- Compiled lists of potential clients to develop and expand book of business.
- Collaborated with team members to resolve issues and identify appropriate issues for escalation.
- Resolved caller issues quickly and thoroughly.
- Informed clients of policies and procedures.
- Liaised between new customers and various departments throughout organization.
- Assisted callers to achieve organizational goals.
Retail Store Owner
MGT & Co Toggery
Rehoboth Beach, DE
10.2018 - 01.2021
- Evaluated suppliers to maintain cost controls and improve operations
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Employed prompt decision-making and in-depth research to resolve issues.
- Trained and coached new and existing employees to boost staff productivity.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Prepared annual budgets with controls to prevent overages.
- Optimized team hiring, training and performance.
Education
Bachelor of Science - Mass Communication
Salisbury University
Salisbury, MD01.2019
Bachelor of Science - Police Science
Salisbury University
Salisbury, MD01.2019
Associate of Arts - French Studies
Salisbury University
Salisbury, MD01.2019
Skills
- Personnel Recruitment
- Event Promotion
- Career Growth Strategy Development
- Public and Media Relations
- Client Career Guidance
- Public Speaking
Timeline
Agent
Atlantic Shores Sotheby’s Real Estate
04.2021 - Current
Retail Store Owner
MGT & Co Toggery
10.2018 - 01.2021
Bachelor of Science - Mass Communication
Salisbury University
Bachelor of Science - Police Science
Salisbury University
Associate of Arts - French Studies
Salisbury University
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