Michael Thao
Saint Paul,United States
Summary
Dynamic and dedicated professional with experience at the Army National Guard, excelling in customer service and problem-solving. A collaborative team player, committed to delivering exceptional results in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
6
6
years of professional experience
Work History
Food Team Member
Target
Saint Paul, MN
12.2023 - Current
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Stocked shelves with food items in an orderly manner.
- Operated cash register to process sales transactions quickly and accurately.
Dental Technician
Army National Guard
Cottage Grove, MN
11.2019 - Current
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Detailer
CarMax
Brooklyn Park, MN
11.2022 - 03.2023
- Cleaned and detailed vehicle interiors, including vacuuming carpets, cleaning upholstery, and wiping down all surfaces.
- Washed wide range of vehicles each day.
- Inspected vehicles for damage or excessive wear prior to detailing.
Order Entry Representative
Kemps
Saint Paul, MN
03.2022 - 11.2022
- Performed customer order entry and data entry tasks accurately and in a timely manner.
- Interacted with customers via phone, email, or chat to answer questions about their orders.
- Assisted with resolving customer complaints regarding incorrect or incomplete orders.
Order Picker Operator
Target (Warehouse)
Saint Paul, MN
06.2021 - 02.2022
- Operated order picker truck safely and efficiently while navigating through the warehouse facility.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Inspected all materials for damage or defects prior to packing in boxes for shipment.
Server
Gable Pines
Saint Paul, MN
08.2019 - 07.2020
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
Associate of Applied Science - HVAC
Century College
White Bear Lake, MN05-2025
High School Diploma -
Washington Technology Magnet School
1495 Rice St, St Paul, MN 55117 United StatesSkills
- Customer service
- Problem solving
- Time management
- Team collaboration
- Communication
- Decision-making
Timeline
Food Team Member
Target
12.2023 - Current
Detailer
CarMax
11.2022 - 03.2023
Order Entry Representative
Kemps
03.2022 - 11.2022
Order Picker Operator
Target (Warehouse)
06.2021 - 02.2022
Dental Technician
Army National Guard
11.2019 - Current
Server
Gable Pines
08.2019 - 07.2020
Associate of Applied Science - HVAC
Century College
High School Diploma -
Washington Technology Magnet School
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