Michael Thomas
Athens,TN
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
18
18
years of professional experience
Work History
General Manager
31 W Insulation
Loudon, TN
10.2023 - Current
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
Regional Construction Cost Manager
CDF Capital
Irvine, CA
01.2021 - 10.2023
- Organized and participated in monthly on-site meetings with clientele and subcontractors.
- Assessed and created construction budgets to facilitate approved projects within construction codes.
- Read and interpreted drawings and assessed construction against plans.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Coordinated construction planning, material resources and staff scheduling for 7 simultaneous jobs.
Senior Project Manager
CMK Construction
Oldsmar, FL
03.2014 - 12.2020
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Outlined work plans, assessed resources and determined timelines for projects.
- Evaluated, determined and delegated tasks to staff based on client needs, capacity planning and project-specific initiatives.
- Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies and potential roadblocks.
- Presented strategic plan to equity partners and lender to jump start construction.
- Directed service delivery projects through evaluation, determination and delegation of staffing needs, client assignments, capacity planning and project-specific profitability.
- Visited locations to observe operations and determine opportunities to streamline processes and achieve cost reductions.
- Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams.
- Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
Project Manager
Mr Craftsman
Boynton Beach, FL
06.2006 - 02.2014
- Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency .
- Mitigated work flow down time, accurately scheduling enterprise service installation completion.
- Monitored internal financial budgets to measure against projections.
- Collaborated with cross-functional teams to draft project schedules and plans.
- Completed full-scale project plans, including overseeing engineering activities and design processes.
- Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
- Brought projects in on-time and in accordance with budget and quality standards.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Education
Bachelors - Liberal Arts, Psychology and Social Development
Grand Canyon University
2012
Associate of Arts - Business Management
Lockyear Business College
Evansville In04.1993
Skills
- Advertising
- Business Management
- Delivery
- Procurement
- Sales
- Scheduling
- Team player
- Purchasing and procurement
- Budgeting and forecasting
- Multi-unit operations management
- Systems implementation
- Project development and lifecycle
- Performance improvements
- Workforce training
- Work flow planning
- Processes and procedures
- Contract development
- Permit processing
- Contract negotiation expertise
- Building codes and regulations
- Client relations
- Project goals and milestones
- Material and labor scheduling
- Contract development and management
Timeline
General Manager
31 W Insulation
10.2023 - Current
Regional Construction Cost Manager
CDF Capital
01.2021 - 10.2023
Senior Project Manager
CMK Construction
03.2014 - 12.2020
Project Manager
Mr Craftsman
06.2006 - 02.2014
Bachelors - Liberal Arts, Psychology and Social Development
Grand Canyon University
Associate of Arts - Business Management
Lockyear Business College
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