MICHAEL THOMAS
Dallas,TX
Summary
Results-driven Customs Brokerage, Trade Consulting, and Freight Forwarding Sales Professional with a strong history of developing and executing effective business development strategies. Proven expertise in building long-term relationships with key decision-makers, negotiating complex contracts, and driving significant revenue growth through customized solutions. Skilled in prospecting, territory management, and strategic account planning, with a thorough understanding of supply chain dynamics and customs regulations. Demonstrates a commitment to optimizing operational efficiency and enhancing customer satisfaction through collaboration with cross-functional teams and industry partnerships.
Overview
16
16
years of professional experience
Work History
Trade Advisor/Senior Accounts Executive
A&A CUSTOMS BROKERS
Dallas, TX
08.2023 - Current
- Play a leading role in developing and implementing strategic and tactical customs brokerage solutions to meet and exceed required business volumes.
- Designed and executed a comprehensive strategy to prospect and acquire new customers in the customs brokerage, international forwarding sector, and trade consulting.
- Identified supply chain needs of targeted organizations to offer customized solutions.
- Established profitable agreements by aligning client requirements with organizational goals.
- Established strategic partnerships and alliances with industry associations, trade organizations, and key influencers to enhance brand visibility and credibility in the marketplace.
- Executes strategies for managing existing accounts.
- Takes a leadership position in the territory, with participation in trade, logistics, and transportation associations to ensure A & A Customs Brokers has a visible presence in the territory.
- Addresses potential and unexpected issues efficiently, leading to improved client contentment.
- Generated accurate forecasts every 30, 60, and 90 days covering territory expenditures, earnings, and account acquisition.
Business Account Executive
KlearNow
Santa Clara, CA
10.2021 - 02.2023
- Developed extensive expertise in company's offerings, facilitating successful buyer-seller partnerships.
- Cultivated long-term relationships through focused effort on customers' unique needs and finding the best solutions.
- Implemented proactive strategies for lead generation, including cold calling, networking events, and digital outreach, resulting in consistent pipeline growth.
- Negotiated complex contracts using industry expertise to secure favorable terms.
- Conducted training sessions designed to benefit clients on various subjects.
- Developed and executed a robust territory management plan, maintaining strong engagement with existing key accounts, and targeting potential growth areas.
- Provided product information to customers, and aligned products with customer needs to boost satisfaction.
- Arranged in-person meetings and visited with clients to improve the relationship to ensure account retention.
- Generated $310,000 YTD revenue with a distribution of 60% Ocean and 40% Air.
Trade Management Executive
Livingston International Inc
Irving, TX
02.2020 - 10.2021
- Created and applied unique sales and marketing methods to advertise various customs brokerage and freight services in an assigned region.
- Developed customized approaches to solve supply chain issues, increasing client loyalty.
- Ensured fair agreements while meeting client needs and maintaining profitability.
- Collaborated with internal operations and pricing teams to create competitive proposals aligned with customer goals and market demands.
- Implemented strategic initiatives by coordinating with multiple departments to strengthen client relationships.
- Established milestones and refined services tailored to specific market needs during leadership meetings.
- Created evaluation criteria to monitor and optimize supply chain costs, quality standards, and delivery times.
- Identified cost and time-saving opportunities through analysis of logistics flows and patterns.
Operations/Senior Business Development Executive
Sealink International Inc
Plano, TX
04.2014 - 02.2020
- Crafted comprehensive strategies for both retention and growth, ensuring a strong foundation for expanding the business pipeline.
- Directed cross-functional management of end-to-end supply chain activities involving both domestic and international markets.
- Drove international forwarding and customs brokerage growth through targeted strategies.
- Developed strong relationships with C-level executives and key stakeholders to grasp business challenges.
- Championed the development of customized pricing strategies and proposals, collaborating closely with cross-functional teams to ensure alignment with client objectives, and company profitability goals.
- Influenced stakeholders with compelling presentation and negotiation styles, and was successful at building and maintaining trusting relationships with associates and customers.
- Increased gross profit from $143,600 in 2018 to $360,200 by 2020 in consumer goods sector.
Sr Sales Manager
GDS
01.2012 - 01.2014
Sales Manager
UHG
01.2009 - 01.2012
Education
International Business Management -
San Diego State University
San Diego05.2005
Skills
- Persuasive communication expertise
- Client relationship building
- Opportunities identification
- Relationship building and management
- Operations/Project Management
- Strategic planning
- Problem-solving skills
- Pipeline Growth
- Consultative Selling Techniques
- Strategic Networking
- Strategic Account Management
- Pipeline Planning
- Account development
Previousworkexperience
- Sr Sales Manager, GDS, 01/01/12, 12/31/14
- Sales Manager, UHG, 01/01/09, 12/31/12
Timeline
Trade Advisor/Senior Accounts Executive
A&A CUSTOMS BROKERS
08.2023 - Current
Business Account Executive
KlearNow
10.2021 - 02.2023
Trade Management Executive
Livingston International Inc
02.2020 - 10.2021
Operations/Senior Business Development Executive
Sealink International Inc
04.2014 - 02.2020
Sr Sales Manager
GDS
01.2012 - 01.2014
Sales Manager
UHG
01.2009 - 01.2012
International Business Management -
San Diego State University
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