MICHAEL THOMAS
Phoenix,AZ
Summary
Visionary leader with 20+ years of experience bridging public safety, technology, and AI innovation. As President and AI Product Architect of ClearVerdict, led the creation of groundbreaking legal video analysis software used by defense, malpractice, and corporate attorneys. Expert in applying artificial intelligence to streamline legal workflows — reducing video review time from hours to minutes — while identifying critical testimony contradictions, procedural violations, and use-of-force incidents. Proven track record in startup growth, ERP/CRM deployment, investor engagement, and full lifecycle product strategy.
Overview
33
33
years of professional experience
1
1
Certification
Work History
President & AI Product Architect
CLEARVERDICT
01.2021 - Current
- Founded and led ClearVerdict, a legal-tech startup delivering AI-powered video analysis tools for the legal industry.
- Designed and directed development of an advanced platform that analyzes and compares multiple video sources (e.g., depositions, body cam, dash cam), flagging contradictions, sentiment shifts, procedural violations, and more.
- Reduced attorney video review time from 20+ hours to under 10 minutes through AI-generated reports summarizing key incidents and inconsistencies.
- Built user interface and integrated real-time analytics into attorney workflows; handled UI/UX directly.
- Used generative AI tools to develop ad creatives, campaign imagery, and targeted copywriting for legal marketing.
- Led go-to-market strategy, investor relations, CRM integration, and client onboarding; product now actively used by criminal defense, medical malpractice, and corporate legal teams.
- Drove product-market fit through direct engagement with attorneys and iterative development cycles based on real litigation challenges.
Director / SVP Operations
WRAP TECHNOLOGIES
01.2018 - 01.2024
- Directed national operations for a public safety tech firm, scaling production and implementing ERP/CRM systems (NetSuite, Fishbowl).
- Founded and led the Wrap Reality division, transforming it from loss to profit in under six months. Managed full P&L, product development, and sales pipeline.
- Developed immersive training simulations for law enforcement and corrections, delivering one new VR scenario every month.
- Boosted quarterly system sales by over 400%, securing strong adoption across public safety agencies.
- Received Sheriff's Star Award for impactful contributions to mental health and law enforcement training.
Implementation Consultant
TYLER TECHNOLOGIES
01.2014 - 01.2018
- Delivered public safety and fire solutions nationwide, focusing on software deployment and workflow improvement in corrections.
- Trained front-line staff and administrators, reducing response time and streamlining incident reporting through digital transformation.
- Designed planning and messaging strategies for implementation projects, maintaining on-time completion rate of 99%.
- Oversaw over 200 implementation personnel through over 30 professional service engagements.
Account Sales Manager – Law Enforcement Division
MCINTOSH COMMUNICATIONS
01.2013 - 01.2014
- Managed agency accounts and grew regional sales for police radio and communication solutions.
- Increased customer base by 20% through proactive outreach and service excellence.
- Coordinated with internal departments such as finance, operations, and product development teams to ensure seamless transactions for clients from start to finish.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Corrections Lieutenant
Salt Lake County Sheriff's Office
01.1993 - 01.2013
- Led a team of 70+ officers in jail operations and inmate care for a population exceeding 2,000.
- Managed a $20M budget and oversaw the design/build of an in-house acute treatment center (jail hospital).
- Co-developed and implemented Crisis Intervention Training (CIT) for corrections, leading to a measurable reduction in use-of-force incidents.
- Streamlined incident report processes, ensuring timely documentation and follow-up actions for all occurrences within the facility.
- Oversaw inventory management of facility resources, reducing waste and maintaining adequate supplies for daily operations.
- Collaborated with other law enforcement agencies to facilitate seamless transitions of inmates between facilities or during transport.
- Provided leadership during emergency situations, remaining calm under pressure and directing staff to ensure the safety of all parties involved.
- Enhanced staff performance with continuous training and development programs, resulting in increased efficiency and professionalism.
Education
High School Diploma -
University of Utah
Salt Lake City, UT04.1983
Skills
- Artificial Intelligence in LegalTech
- Video & Deposition Analysis
- Product Vision & Roadmap
- Executive Leadership & Fundraising
- UI/UX for AI Tools
- Multi-Video Comparison Algorithms
- Public Safety & Use-of-Force Standards
- CRM & ERP Development (NetSuite, Fishbowl)
- Legal Workflow Automation
- Law Enforcement Technologies
Certification
- Six Sigma Certified – July 2019
- NSBA Leadership Council
- Full NIMS (National Incident Management System) Training
- CIT (Crisis Intervention Team) Certified Trainer
Timeline
President & AI Product Architect
CLEARVERDICT
01.2021 - Current
Director / SVP Operations
WRAP TECHNOLOGIES
01.2018 - 01.2024
Implementation Consultant
TYLER TECHNOLOGIES
01.2014 - 01.2018
Account Sales Manager – Law Enforcement Division
MCINTOSH COMMUNICATIONS
01.2013 - 01.2014
Corrections Lieutenant
Salt Lake County Sheriff's Office
01.1993 - 01.2013
High School Diploma -
University of Utah
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