Michael Thompson
Lake Park,MN
Summary
Results-oriented and adept at working under tight deadlines and demanding objectives. Highly efficient, accurate and driven. Resourceful in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
6
6
years of professional experience
Work History
Cashier
Lakes Community Cooperative
02.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Draftsman / Carpenter
Dead On Designs
01.2018 - Current
- Improved drafting efficiency by implementing advanced CAD software and techniques.
- Enhanced project accuracy by performing thorough quality control checks on all drafts before submission.
- Streamlined the drafting process, utilizing standard templates and guidelines for consistent results across projects.
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Inspected buildings to identify repair needs.
- Read and interpreted blueprints and construction documents to determine project directives.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
- Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Developed strong relationships with suppliers to secure competitive pricing on materials, helping manage project costs effectively.
Maintenance Manager
Holiday Inn
07.2019 - 01.2022
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
- Enhanced safety standards through regular inspections, staff training, and adherence to OSHA guidelines.
- Managed a team of technicians, providing guidance and support for skill development and performance improvement.
Education
CAD Based Architectural Drafting
Detroit Lakes Technical College
Detroit Lakes, MNInformation Technology
Aakers Business College
Fargo, NDHigh School Diploma -
Lake Park High School
Lake Park, MNSkills
- Payment Processing
- Returns Processing
- Payment Collection
- Product Restocking
- POS Systems
- Customer Service
- Decision-Making Strength
- Deadline-Oriented
- Architectural Knowledge
- Verbal/Written Communication
- Conflict Resolution Skills
- Data Acquisition
- Project Management
- Employee Performance Assessment
- Materials Requisition
- Team Leadership
Affiliations
- Minnesota Army National Guard (Honorable Discharge)
Timeline
Cashier
Lakes Community Cooperative
02.2023 - Current
Maintenance Manager
Holiday Inn
07.2019 - 01.2022
Draftsman / Carpenter
Dead On Designs
01.2018 - Current
CAD Based Architectural Drafting
Detroit Lakes Technical College
Information Technology
Aakers Business College
High School Diploma -
Lake Park High School
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