Michael Thompson

• Operated cash register to process cash, check and credit card transactions.
• Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
• Complied with company service standards, including inventory and cash control procedures.
• Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
• Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
• Cross-trained in other kitchen positions to support team and meet customer needs.
• Enforced staff performance and service standards to deliver consistent and positive customer experiences.
• Maintained order and cleanliness of work areas to conform with health codes.
• ordered supplies
• made schedules
• turned in time sheets

monthly budget of 25,000

• Improved morale and management communication by creating employee recognition and rewards practices.
• Developed initiatives for process improvement and reviewed and assessed ongoing operations.
• Oversaw financial management activities, including budget management, accounting and payroll.
• Enforced security policies and procedures to protect company assets from theft, loss or damage.
• Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
• Replenished inventory to maintain par levels.
• Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
• Defined business requirements, data models and transformation logic and report structures to enhance organizational efficiencies.
• Inspected production areas to identify and correct unsafe or unauthorized practices.
• Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.

• Enhanced supply chain customer satisfaction ratings by resolving issues efficiently.
• Increased on-time transport arrivals by managing logistics, travel route planning, arrival date confirmation and cargo verification.
• Strengthened quality assurance processes by inspecting materials and assessing for 100%customer delivery compliance.
• Managed supplier relationships, including performing quarterly reviews.
• Automated office operations, and managed client correspondence, stock record tracking, scheduling and data communications.
• Sourced vendors, negotiated prices and set up delivery schedules.
• Sustained safety protocol to ensure proper, cost-effective and safe handling of equipment and material usage.
• Collected and reviewed information on suppliers, inventory and distribution to look for areas with suboptimal performance.
• Oversaw, assessed and responded to shortage processes.
• Coordinated top quality control and eliminated down time to maximize revenue.
• Adjusted production schedules to account for issues such as supply interruptions or labor shortages.
• Executed on-time and under-budget project management on complex material handling, mail distribution, FIFO stock rotations and inventory control issues for senior leadership to maximize profits.
• Improved project completion time by multi-tasking on heavy equipment including stacker forklifts and electric walkers and palette jacks.