Michael Thompson
Summerville,South Carolina
Summary
Experienced Quality Control Analyst with over 10 years of experience within the automotive industry improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Disciplined professional with systematic approach to quality assurance with proficiency in quality gate checks, process improvement, and defect detection. Strong knowledge of industry standards and skills using various quality measurement tools and equipment. Proven ability to work collaboratively with cross-functional teams to achieve quality objectives. Applies excellent attention to detail and critical reasoning in a commitment to ensuring product quality in day to day operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Material Analyst
Volvo Cars Americas
01.2023 - Current
- Accurately wrote operational documents after receiving technical author review and approval.
- Modeled test simulations using dynamic software systems.
- Streamlined manufacturing processes to remove unnecessary steps and produce quality products through faster, more efficient systems.
- Experimented with new materials and experimental hardware for manufacture automotive products.
- Coordinated and evaluated manufacturing processes for efficiency and profitability.
- Applied core engineering principles when working through manufacturing processes.
- Developed and improved commonly used tools and systems.
- Produced product reports to analyze and summarize statistics and consumer feedback.
- Performed quality checks on warranty claim material requested from dealerships for detailed investigations.
- Process over 50 warranty claims per day through critical investigation and procedures
Quality Technician/Team Lead/ Noise Analyst
Volvo Cars Charleston
05.2018 - 01.2023
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Proposed corrective actions to address recurring quality issues.
- Adhered to safety and 5S procedures to comply with company standards and regulatory mandates.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Developed and implemented quality control processes to meet product standards.
- Tracked and analyzed product quality data to identify trends and insights.
- Led root cause analysis to identify issues and propose targeted solutions.
- Established quality-control testing models, procedures and specifications to uplift standards.
- Made sure that products were produced on time and are of good quality.
- Inspected finished products for quality and adherence to customer specifications.
- Reported on findings and made proactive and targeted recommendation to senior leaders.
- Prepared reports and technical documentation of day-to-day production processes.
- Selected material quantities or processing methods needed to achieve efficient production.
- Reviewed production schedules and streamlined processes.
- Read worker logs, product processing sheets or specification sheets to verify records adhered to quality assurance specifications.
- Assisted engineers in developing, building, and testing prototypes and products.
- Tested selected products at specified stages in production process for performance characteristics or adherence to specifications.
- Managed quality assurance initiatives.
- Developed and enhanced personnel work instructions to clear up confusion and boost performance.
- Mapped process workflows to enhance understanding of procedures.
- Evaluated employee performance and equipment organization to assess and improve plant operations.
- Enhanced data gathering, extraction and analysis for diverse workflows and procedures.
- Generated, submitted and presented reports to enhance test track quality standards.
- Established and managed trial projects to deploy updated processes.
- Investigated processes to develop maps and determine optimal improvement approaches.
- Led team of five or more in everyday operations and procedures
Quality Control Technician/ Engine Line Technician
Toyota Motors Manufacturing Kentucky
04.2014 - 05.2018
- Performed thorough inspections of incoming materials and outgoing products.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Adhered to safety and 5S procedures to comply with agency and regulatory mandates.
- Monitored production output to verify quality standards ahead of dispatch.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Developed and implemented quality control processes to meet product standards.
- Tracked and analyzed product quality data to identify trends and insights.
- Established quality-control testing models, procedures and specifications to uplift standards.
- Reported problems and concerns to management.
- Inspected items and compared against standards to meet regulatory requirements.
- Performed tests and inspections to conform to established standards.
- Reviewed production processes and identified potential quality issues.
- Performed routine maintenance and calibration on equipment.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
Education
North Carolina A & T State University
Greensboro, NCHigh School Diploma -
Junius H. Rose High School
Greenville, NC2002
Skills
- Root Cause Analysis
- Organization and Time Management
- Analytical and Critical Thinking
- Self-Directed
- Problem Resolution
- Quality Improvement
- Documentation and Reporting
- Knowledgeable in Microsoft Systems, SAP, VIDA, QW90, etc
- Safety Processes and Procedures
- Lean Manufacturing
- Teamwork and Collaboration
Certification
Forklift license
Stand-up forklift license
Turret truck license
Lean manufacturing Certified
Foreign Trade Zone certified
Export control certified
Data handling training
Electrified vehicle/Electrical safety training
Data protection compliance training
Advanced problem solving training
Sustainability training
Manufacturing Environmental management training
Timeline
Technical Material Analyst
Volvo Cars Americas
01.2023 - Current
Quality Technician/Team Lead/ Noise Analyst
Volvo Cars Charleston
05.2018 - 01.2023
Quality Control Technician/ Engine Line Technician
Toyota Motors Manufacturing Kentucky
04.2014 - 05.2018
North Carolina A & T State University
High School Diploma -
Junius H. Rose High School
Similar Profiles
Robert VerheyRobert Verhey
Sales Director at Volvo Cars Tampa/Volvo Cars Wesley ChapelSales Director at Volvo Cars Tampa/Volvo Cars Wesley Chapel
Juan C. RodriguezJuan C. Rodriguez
Automotive Technician at Volvo Cars (DEEL Volvo, Bomnin Volvo)Automotive Technician at Volvo Cars (DEEL Volvo, Bomnin Volvo)
Danyel WilliamsDanyel Williams
Assembly Line Worker at Volvo CarsAssembly Line Worker at Volvo Cars
Yessica MartinezYessica Martinez
Stockroom Operations Associate at Kohl'sStockroom Operations Associate at Kohl's
Kiona DuncanKiona Duncan
Longshoremen at International Longshoreman AssociationLongshoremen at International Longshoreman Association