Michael Thompson
Princeton,TX
Summary
Multi-tasking Manager well-known for creating a positive workplace culture and high-performing teams with high employee retention. Strong leader and problem-solver dedicated to streamlining operations to decrease costs while increasing profits. Hardworking and dependable with 20+ years in grocery industry.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Department Manager
United Supermarkets
09.2003 - Current
- Promoted from entry level butcher to management within 4 years
- Streamline processes and implement time-saving strategies.
- Training of employees at all levels, which includes annual performance evaluations and ensuring all team members are cross-trained in all areas of the department
- Maintain high customer satisfaction through attentive service, prompt issue resolution, exceeding guests expectations
- Increased productivity by managing product levels and shrink
- Developed strong relationships with suppliers, guests and other department heads
- Manage scheduling of personnel to reduce labor costs
- Manage product levels through monthly and quarterly department inventory reports
Education
GED -
Lubbock High School
Lubbock, TXSkills
- Staff Management
- Inventory Ordering
- Customer Service
- Employee Development
- Pricing Understanding
- Time Management
Certification
Current Food Handlers License
Specialized Grocery Business Certificate
Timeline
Department Manager
United Supermarkets
09.2003 - Current
GED -
Lubbock High School