Michael Thompson

Receive and process products, materials, and supplies.

Manage and update records of all incoming and outgoing shipments.

Schedule parcel and LTL / FTL deliveries using various carriers (UPS, FedEx,Truck).

Load and unload freight using warehouse equipment (forklift, pallet jack, hand truck).

Coordinate and provide support for customers, vendors, and drivers.

Compose and populate documents (PL, BOL, COO, PO, CI).

Maintain a clean and safe work area.

Provide customer support and troubleshooting of company parts and machines.

Compose and populate domestic and international documents (PL, BOL, COO, CI).

Schedule parcel and LTL deliveries using various carriers (UPS, FedEx, DHL, Truck).

Create and improve department policies and procedures.

Process data entry, Credit Card payments, and daily reports.

Arrange proper packing and shipping of replacement parts.

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Provide customer support and troubleshooting of company parts and machines.

Determine and handle clients damaged and defective parts.

Monitor and investigate factory recalls and warranty replacements.

Communicate and maintain records with vendors to resolve issues and discrepancies.

Cycle count inventory stock and warehouse locations.

Implement proper parts disposal and return authorization.