Summary
Overview
Work History
Education
Skills
Timeline
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SAFIYA BARCLAY

Lake Worth,FL

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

11
11
years of professional experience

Work History

Account Manager (Healthcare Staffing)

Focus Staff
08.2022 - 07.2024


  • Managed a numerous amount of accounts by reviewing and mitigating discrepancies and collaborating with account holders.
  • Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Health Care Specialist

NYU Langone Delray Beach Cardiology
10.2019 - 06.2021


  • Supported physicians through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Optimized calendar management for physicians by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Streamlined provider enrollment processes by implementing efficient data management systems.
  • Reviewed contracts thoroughly to ensure adherence to organizational policies and guidelines before finalizing provider agreements.

Surgical Coordinator

Delray Medical Center
09.2018 - 04.2019
  • Schedule and coordinate multiple surgeries for various physicians daily
  • Efficient and detailed in ensuring that all medical documentation including admitting privileges, physician appointments and license renewals were all up to date
  • Performed insurance verification, pre-certification, and eligibility determination before surgical services
  • Clerical duties as required, which include multi-line phone system, data entry, filing, faxing and medical records.
  • Expertly managed planning, scheduling and coordination of outpatient procedures.

Patient Access Specialist

NYU Langone Medical Center
01.2014 - 08.2018


  • Managed a numerous amount of accounts by reviewing and mitigating discrepancies and collaborating with account holders.
  • Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Education

Associate of Arts - Communications

Nassau Community College
GARDEN CITY, NY
2008

Skills

  • MS Office Suite
  • Account Management
  • Software Applications
  • Administrative Support
  • Microsoft Office
  • Data Entry
  • Strategic Thinking
  • Practitioner enrollment
  • Relationship Building
  • Medicare and Medicaid knowledge
  • Scheduling
  • Credentialing data coordination
  • Appointment Scheduling
  • Office Administration
  • Clerical Support
  • Calendar Management

Timeline

Account Manager (Healthcare Staffing)

Focus Staff
08.2022 - 07.2024

Health Care Specialist

NYU Langone Delray Beach Cardiology
10.2019 - 06.2021

Surgical Coordinator

Delray Medical Center
09.2018 - 04.2019

Patient Access Specialist

NYU Langone Medical Center
01.2014 - 08.2018

Associate of Arts - Communications

Nassau Community College

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SAFIYA BARCLAY