Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MICHAEL THRASH

Alabaster,AL

Summary

Professional service leader with strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Service Technician III HVAC

Progress Residential
08.2022 - Current
  • In charge of all maintenance issues in a 706 single family home portfolio.
  • Read and interpreted equipment manuals and work orders for performing required maintenance and service.
  • Completed plumbing repairs and replaced plumbing fixtures.
  • Documented maintenance activities and results in accordance with company standards.
  • Researched suppliers for necessary parts, determining compatibility and obtaining competitive prices.
  • Tested electrical components and circuits to ensure safety.
  • Executed troubleshooting and repaired malfunctions in mechanical and electrical systems.
  • Dismantled, repaired, or replaced devices using hand tools and power tools.
  • Identified equipment failure root causes and initiated corrective actions.
  • Work closely with Service Director and Service coordinator to ensure all service requests are complete and all work is done in a satisfactory manner.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Explained diagnostic findings to customers and outlined repair or service options.

Maintenance Supervisor

Abbey Residential
05.2019 - 08.2022
  • In charge of all maintenance aspects of a 321 unit apartment complex.
  • Supervised a team of 4 technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Inspect, troubleshoot, and repair complex issues.
  • Schedule and follow through with vendors for vacant apartments.
  • Preform repairs in HVAC, plumbing, electrical, landscaping, erosion control, advertisement signage etc.
  • Managing and following budget closely.
  • Working side by side property management to ensure entire property is running as smoothly as possible.
  • Follow up with each and every resident upon completion of service requests to ensure the resident was happy with the work preformed and the issues no longer exist.
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Facilitated seamless transitions for new tenants by ensuring units were thoroughly cleaned, repaired, and inspected before move-in dates.
  • Implemented inventory control measures for maintenance supplies, reducing waste and saving on costs.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.

Maintenance Technician

Abbey Residential
01.2018 - 05.2019
  • Handling any and all work order requests which includes any electrical, plumbing and carpentry.
  • Preformed preventative Maintenance on HVAC units.
  • Repair/replacement of HVAC units and any other major appliances.
  • Helped with make ready units as needed.
  • Assisted with groundskeeping and any other aspects of Maintenance at the property.
  • Assisted with supervisory duties as assigned by the Maintenance Supervisor.
  • Ensuring vacant Apartments are ready for new resident to move in which included HVAC, electrical, plumbing and carpentry work.
  • Also Helped out with work order requests as needed.
  • Troubleshot complex mechanical problems and identified solutions to restore operations.
  • Maintained repair logs to document preventive and corrective maintenance.

Make Ready/Punch Technician

Abbey Residential
06.2015 - 01.2018

Ensuring vacant Apartments are ready for new resident to move in which included HVAC, electrical, plumbing and carpentry work

•Helped out with work order requests as needed. Troubleshot complex mechanical problems and identified solutions to restore operations.

• Maintained repair logs to document preventive and corrective maintenance.

  • Continuously updated knowledge about industry best practices through ongoing professional development opportunities such as workshops, seminars, or certification courses.

Education

High School Diploma -

Jemison High School
Jemison, AL

Skills

  • Troubleshooting
  • Facilities maintenance
  • Training & Development
  • Maintenance & Repair
  • Teambuilding
  • Supervision
  • Planning
  • Critical thinking
  • Leadership
  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Relationship building
  • Strategic planning
  • Motivating teams

Certification

  • EPA section 608 Universal Certification
  • Certified Pool Operator (CPO)
  • R-410A safety certified

Timeline

Service Technician III HVAC

Progress Residential
08.2022 - Current

Maintenance Supervisor

Abbey Residential
05.2019 - 08.2022

Maintenance Technician

Abbey Residential
01.2018 - 05.2019

Make Ready/Punch Technician

Abbey Residential
06.2015 - 01.2018

High School Diploma -

Jemison High School
MICHAEL THRASH