Dynamic professional with extensive experience in network design and team management. Known for implementing strategies that improve interoperability and drive team performance, ensuring effective solutions for complex telephony systems.
Overview
45
45
years of professional experience
Work History
IS Network Engineer Senior-Converged Network Servi
Nationwide Children's Hospital
Columbus
09.2019 - Current
Design and support Telephony solutions for NCH.
Collaborated with teams to ensure interoperability of solutions for clinical systems at NCH.
Monitored network performance and resolved issues to maintain optimal system functionality.
Configured and maintained network hardware and software to support seamless hospital operations.
System Engineering Manager
Avaya Inc
Columbus
09.1997 - 04.2019
System Engineering Manager for the Ohio Valley Region.
Managed 17 Systems Engineers in Ohio, Indiana, and Michigan.
I also held other positions at Avaya. Named Account Manager, System Engineering Manager, and Sr. System Engineer.
Implemented strategies to enhance team performance and client engagement.
Eastern Area Director
Racal-Datacom
Sunrise
09.1981 - 09.1997
Led Eastern Area Sales Engineers team to enhance regional sales capabilities.
Designed solutions to support sales of access devices with bridging, routing, and switching hardware.
Hired and trained system engineers in eastern region to strengthen technical support.
Education
Associate of Science -
ITT Technical Institute
Fort Wayne
09-1981
Skills
Network troubleshooting
VoIP technologies
Network performance monitoring
Hardware configuration
System interoperability
Customer relationship management
Timeline
IS Network Engineer Senior-Converged Network Servi
Senior Network Engineer (L3) – Network Operations Center at New York Army National GuardSenior Network Engineer (L3) – Network Operations Center at New York Army National Guard