Summary
Overview
Work History
Education
Skills
Timeline
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Michael Thum

Powell

Summary

Dynamic professional with extensive experience in network design and team management. Known for implementing strategies that improve interoperability and drive team performance, ensuring effective solutions for complex telephony systems.

Overview

45
45
years of professional experience

Work History

IS Network Engineer Senior-Converged Network Servi

Nationwide Children's Hospital
Columbus
09.2019 - Current
  • Design and support Telephony solutions for NCH.
  • Collaborated with teams to ensure interoperability of solutions for clinical systems at NCH.
  • Monitored network performance and resolved issues to maintain optimal system functionality.
  • Configured and maintained network hardware and software to support seamless hospital operations.

System Engineering Manager

Avaya Inc
Columbus
09.1997 - 04.2019
  • System Engineering Manager for the Ohio Valley Region.
  • Managed 17 Systems Engineers in Ohio, Indiana, and Michigan.
  • I also held other positions at Avaya. Named Account Manager, System Engineering Manager, and Sr. System Engineer.
  • Implemented strategies to enhance team performance and client engagement.

Eastern Area Director

Racal-Datacom
Sunrise
09.1981 - 09.1997
  • Led Eastern Area Sales Engineers team to enhance regional sales capabilities.
  • Designed solutions to support sales of access devices with bridging, routing, and switching hardware.
  • Hired and trained system engineers in eastern region to strengthen technical support.

Education

Associate of Science -

ITT Technical Institute
Fort Wayne
09-1981

Skills

  • Network troubleshooting
  • VoIP technologies
  • Network performance monitoring
  • Hardware configuration
  • System interoperability
  • Customer relationship management

Timeline

IS Network Engineer Senior-Converged Network Servi

Nationwide Children's Hospital
09.2019 - Current

System Engineering Manager

Avaya Inc
09.1997 - 04.2019

Eastern Area Director

Racal-Datacom
09.1981 - 09.1997

Associate of Science -

ITT Technical Institute
Michael Thum