Michael Till
Dubuque,IA
Summary
Highly motivated business professional with over 30 years of Risk Management and Operations experience adept at working and performing well in rapidly changing business environments. I'm a collaborative, reliable, and solutions driven risk partner with determination to achieve business results.
Overview
25
25
years of professional experience
Work History
Director, Operational Risk Management
Empower
DUBUQUE, IA
04.2022 - Current
- Execute on all aspects of the Operational Risk Management (ORM) Framework including, Risk and Control Assessments, Risk Events and Key Risk Indicators.
- Provided risk management leadership on the execution of Change Risk Management risk assessments for a variety of projects in conjunction with business partners.
- Provided oversight, insight, and reporting on key integration activities.
- Provided ad hoc risk analysis and support on various activities including a supplier concentration risk review and non-monetary risk reporting.
- Collaborated with risk peers on the redesign and implementation of our Risk Management website.
- Provided training/mentoring to risk associates on various heritage Prudential products/services and other aspects of the retirement industry.
Director, Operational Risk Management
Prudential
Dubuque, IA
04.2006 - 03.2022
- Implemented all aspects of the Operational Risk Management (ORM) Framework for the Retirement business.
- Partnered with the business to develop and implement Key Risk Indicators across the Workplace Solutions (DB, DC, NQ) organization.
- Created, chaired and maintained a quarterly Risk Committee for the Non-Qualified (NQ) business line.
- Led the rollout of Enterprise Risk and Control self-assessments for the Retirement business.
- Key risk management contact for the Non-Qualified business line along with the Product and Client Services functional departments; supported these groups through the identification and resolution of risks, issues management, audit support, and business activities.
- Supported Workplace Solutions on key initiatives/new products following the Key Initiatives risk model.
- Managed the training, development, and performance evaluation of one staff member.
- Participated in process redesign efforts with outside consultants and business SMEs for New Business and Money Out teams.
- Key member of the Business Continuity incident response team for our Dubuque site and member of the Dubuque leadership team.
Director of Implementation and Corrections
Cigna
DUBUQUE, IA
06.1999 - 03.2006
- Managed several departments focused on the implementation of Defined Benefit, Defined Contribution and Non-Qualified new business, plan wide changes, and corrections.
- Developed and utilized capacity modeling tools used for new business planning.
- Oversaw annual budgeting process.
- Heavily involved in the decision-making efforts for underwriting governance exceptions for new and existing clients.
- Responsible for overseeing the DC technology prioritization process and approving enhancements/production fixes to the DC record keeping system; partnered with technology leads throughout the development process.
- Worked with consultants to identify process redesign opportunities for DC new business to improve timing, quality and efficiency.
- Supported the DC leadership team on the evaluation of a third party record keeping system to replace our proprietary system; worked closely with technology and business SMEs to review functionality improvements and gaps and reported findings to leaders.
- Led the integration efforts for Cigna for the DC record keeping migration to the Prudential Omni record keeping platform; key Cigna SME for plan/participant mapping and manual processing decisions and challenges.
Education
Bachelor of Arts - Finance
Loras College
Dubuque, IA05-1990
Skills
- Enterprise Risk Management
- Risk Identification and Mitigation
- Process Redesign
- Project Management
- Legal and Regulatory Compliance
- Operations Management
Timeline
Director, Operational Risk Management
Empower
04.2022 - Current
Director, Operational Risk Management
Prudential
04.2006 - 03.2022
Director of Implementation and Corrections
Cigna
06.1999 - 03.2006
Bachelor of Arts - Finance
Loras College