Michael Tingle
Salisbury,MD
Summary
Michael As a person and a husband and father is a phenomenal individual I juggle a lot as a full time father and Motorcycles clear the air specially if I'm a little stressed my work ethic for what I love is unmatched Im I'm a holder of many cards I just want my Deck to land me the win.
Overview
21
21
years of professional experience
Work History
Roll Off Truck Driver
Waste Managment
Laurel, MD
02.2022 - 08.2024
- Operated roll-off trucks to ensure timely waste collection and disposal from Customers
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations to keep others safe on the road not just me.
- Managed loading and unloading of containers, optimizing efficiency during operations.
- Collaborated with dispatchers to coordinate routes and schedules effectively.
Salesman and Delivery
Outerbanks Furniture
Nags Head, NC
11.2010 - 02.2020
- My responsibilities were more dealing with customers making sure there purchases got too and from the store we delivered and sold out of customers are important I believe and keep us with a job or business.
Retail Sales Associate
Sportszone
Ocean City, MD
03.2003 - 09.2005
- Assisted customers in selecting products to enhance their shopping experience.
- Managed inventory levels to ensure product availability and organization on sales floor.
- Collaborated with team members to optimize store layout for improved customer flow.
- Trained new associates on customer service techniques and operational procedures.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store displays and merchandising standards to attract customer interest.
- Trained new associates on best practices for customer service and sales techniques.
- Collaborated with team members to achieve daily sales goals and improve performance.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Conducted inventory checks regularly to support stock management efforts.
- Implemented promotional strategies that increased foot traffic and boosted sales effectiveness.
- Conducted regular stock checks for better inventory management, reducing instances of out-of-stock items affecting potential sales opportunities.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Improved sales performance by actively promoting products and engaging customers in informative conversations.
- Handled cash register transactions accurately, ensuring seamless checkout experiences for customers.
- Maintained a clean and inviting store environment for enhanced customer experience.
- Offered valuable product suggestions based on customer needs and preferences, increasing overall satisfaction levels.
- Provided personalized shopping assistance, establishing rapport with customers and enhancing their retail experience.
- Performed cash, card, and check transactions to complete customer purchases.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Contributed to store revenue growth through consistent cross-selling and add-on sales techniques.
- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
Education
High School Diploma -
Stephen Decatur High School
Berlin, MD05.2003
Skills
- Air brake endorsement
- Self-motivation and discipline
- Professionalism and punctuality
- Workplace safety protocols
- Safe driving practices
- Commercial driver's license
- Decision-making under pressure
- Critical thinking
- Patience and perseverance
- Continuous learning mindset
- Basic mechanical skills
- DOT regulations compliance
- Roll off truck operation
- OSHA compliance
Timeline
Roll Off Truck Driver
Waste Managment
02.2022 - 08.2024
Salesman and Delivery
Outerbanks Furniture
11.2010 - 02.2020
Retail Sales Associate
Sportszone
03.2003 - 09.2005
High School Diploma -
Stephen Decatur High School