Professional business leader who combines deep understanding of business operations and commitment toward driving team success and achieving significant results. Renowned for adaptability in dynamic environments and collaborative approach to problem-solving, leveraging keen analytical and decision-making skills.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sr. Manager, Program Management
Fannie Mae
Hybrid (Philadelphia, PA)
2024 - Current
Position Overview: Head of PMO and people leader, within a 250 FTE / $95M customer-facing business unit. Charged with guiding strategy, effective execution toward OKRs, employee development, identifying client-focused efficiencies, and achieving resource maximization.
Oversee Project Management Office (PMO) and strategic execution for client-facing business unit
Drive multi-year Smartsheet software implementation to enhance resourcing and data visibility
Champion Six Sigma-based process improvements and operational efficiencies
Direct 30+ annual client and industry events generating $100K+ in revenue
Transformed administrative support program for 10 VP+ leaders through SLA development
Influence change through strategy development, thought leadership, and internal consultation
Organized team rebranding efforts, including guiding roadshows and strategic repositioning
Manage KPI tracking to improve resource utilization and Voice of Customer (VOC) outcomes
Sr. Consultant, Project Management
Lincoln Financial Group
Hybrid (Philadelphia, PA)
2022 - 2024
Position Overview: Director-level project manager and people leader within HR & IT, charged with orchestrating workplace strategies, process development, and corporate project execution.
Program managed $15M in annual savings focused in real estate, security, and procurement
Led one Data Analyst focused in producing workplace metrics to guide resource management
Guided financial modeling for real estate and workplace strategy supporting 2.5M sq ft. in 11 offices
Directed enterprise-wide rollout of a SaaS shipping solution, yielding $300K annual savings
Project managed enterprise-wide ServiceNow technology rollout for corporate facilities team
Achieved 30% increase of operational risk management compliance within three months
Ensured 100% cybersecurity compliance through oversight of department governance program
Orchestrated multi-site real estate decommissioning, overseeing Facilities, IT, Corp Communications
Supported corporate aviation contracting and procurement process for 20 vendors with $1.5M spend
Future of work strategist tasked with recommending long-term food service strategy (~$500k budget)
DE&I volunteer focused in supporting internal growth and external HBCU partnerships
Sr. Manager, Project Manager
Comcast
Philadelphia, PA
2020 - 01.2022
Position Overview: Led stakeholder relations and process development for HQ Campus Operations.
Directed $1M+ digital technology transformation implementation project for mall operations
Saved $300K by leading cross-functional Covid-19 retrieval programs for 1,000+ employees
Lead integration consultant for enterprise software implementations impacting HQ campus
Cybersecurity liaison ensuring 100% internal compliance of 150 department vendors (40% increase)
Orchestrated business continuity & incident response plans for 3M sq. ft. corporate campus
Saved $3.5M – totaling 72,000 staff hours – by designing mostly automated Covid-19 access program
Oversaw $2M multiyear corporate budget focused in Covid-19 specialized spending
Stakeholder oversight for corporate audit, accessibility, cybersecurity, and landlord
Facilities Manager
Comcast
Philadelphia, PA
01.2017 - 01.2019
Position Overview: Facilities people leader and RFP negotiator leading move into tallest city building.
Hired, trained, and led five FTEs yielding four promotions; headed department internship program
Directed $8M+ RFP and contract negotiation processes; vendor management lead for 20+ vendors
Led stakeholder relations and facilities operations for C-Suite and Amenities at 3M sq. ft. campus
Formed standards and accountability program in conjunction with Corporate HR and Labor Relations
Operationalized accrual reconciliation process for $36M annual department budget
Oversaw SOP development and space-readiness toward move-in to Philadelphia’s tallest building
Supported 5,000+ employee relocations through strategy creation and workstream management
Worked directly with union contractors to ensure timely project completion, to scope, and in budget
Director of Events & Security
Comcast Spectacor
Philadelphia, PA
2013 - 01.2017
Position Overview: Department head for 10,000 seat arena, focused on new revenue and event operations.
Generated $3.2M+ in net profits through new client sourcing and contract negotiations
Developed financial models used for estimates, breakeven analyses, and final settlement figures
Conducted RFP and contract negotiations processes with local unions and national vendors
Led all venue security including guest services department consisting of 100 part-time employees
Supervised arena internship program yielding four full-time industry employees
Primary liaison with US Secret Service for events including sitting and former U.S. Presidents
Directed event operations for 130 annual events with potential capacities exceeding 10,200 people
Event & Guest Services Manager
Comcast Spectacor
Trenton, NJ
01.2012 - 01.2013
Position Overview: Event operations and guest experience lead providing first-class memories.
Head building manager for 7,600 capacity venue for over 100 separate events
Workforce management lead for 80-member event security staff
Hired, led, and managed payroll for part-time union and non-union security and emergency personnel
Created AutoCAD diagrams, determined staffing levels, and created cost estimates
Education
MBA -
Drexel University
Philadelphia, PA
Bachelor of Science -
Syracuse University
Syracuse, NY
Skills
Strategic planning
Cross-functional collaboration
Operations management
Cross-functional team coordination
Talent development
Organizational improvement
Team leadership
Process improvement
Problem-solving
Teamwork and collaboration
Influencing and negotiating
Employee development
Employee coaching and mentoring
Affiliations
RSVP of Montgomery County – Volunteer Executive Consultant 2021 – Active
HOA Board Member – Treasurer 2024 – Active
International Facility Management Association (IFMA) – Active Member 2017 – 2022
Drexel University Real Estate Club – Active Member 2019 – 2021
Certification
Facility Management Professional (FMP) – International Facility Management Association
Lean Six Sigma Certification – (Yellow Belt attained; Green Belt target completion in 2026)
Sr. Manager Program Management / Program Leader / Sr. Program Manager – Direct Fulfillment (INDF) at Amazon Seller ServicesSr. Manager Program Management / Program Leader / Sr. Program Manager – Direct Fulfillment (INDF) at Amazon Seller Services