Michael Tisdale
Findlay
Summary
A dynamic leader with a proven track record at The Siegel Group, I excel in strategic management and process improvement, driving business growth and operational efficiency. Leveraging policy development and KPI analysis, I've spearheaded initiatives that significantly enhanced profitability and stakeholder relationships, embodying a culture of continuous improvement and strategic foresight.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Senior Vice President of Operations
The Siegel Group
01.2009 - Current
- Enhanced team performance by introducing targeted training programs.
- Drove organizational alignment with corporate vision through strategic planning.
- Evaluated investment opportunities to maximize organizational profitability.
- Strengthened relationships with key stakeholders through transparent communication.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
- Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
- Enhanced company performance by implementing new strategies and streamlining operations.
VP of Operations
L.A. Wilshire
03.2005 - 01.2009
- Managed large-scale projects, ensuring timely completion within budget constraints.
- Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
- Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence.
- Led organizational restructuring initiatives to improve overall efficiency, streamline reporting lines, and eliminate redundancies while maintaining high employee morale and engagement levels.
- Cultivated strong vendor relationships, enabling effective negotiation on pricing and terms for better cost control.
Regional Operations Manager
Bigelow Management
10.2001 - 03.2005
- Optimized regional operational workflows using ERP systems, resulting in enhanced efficiency.
- Implemented Lean Six Sigma methodologies using statistical analysis tools, improving process efficiency.
- Directed regional operations to ensure seamless execution and alignment with corporate goals.
- Developed standard operating procedures, enhancing consistency and operational quality.
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
District Operations Manager
Friendly's Restaurant
06.1996 - 10.2001
- Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
- Developed strategic plans for the district to achieve short-term and long-term goals.
- Created a culture of continuous improvement by encouraging feedback from employees and addressing concerns promptly.
- Improved district operations efficiency by streamlining processes and implementing best practices.
- Enhanced employee productivity by providing training, guidance, and performance evaluations.
- Identified business development opportunities resulting in revenue growth for the district.
- Increased customer satisfaction levels with streamlined communication channels and prompt resolution of issues.
Education
Bachelor of Science - Business
Franklin Pierce University
Portsmouth, NHSkills
- Strategic Management
- Policy Development
- Process Improvement
- KPI Analysis
Certification
- ServSafe Food Handler's Certification
- Microsoft Office Specialist (MOS) Certification
- OSHA Certified
Timeline
Senior Vice President of Operations
The Siegel Group
01.2009 - Current
VP of Operations
L.A. Wilshire
03.2005 - 01.2009
Regional Operations Manager
Bigelow Management
10.2001 - 03.2005
District Operations Manager
Friendly's Restaurant
06.1996 - 10.2001
- ServSafe Food Handler's Certification
- Microsoft Office Specialist (MOS) Certification
- OSHA Certified
Bachelor of Science - Business
Franklin Pierce University
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